A recall for air bags was initiated in 2017. It is almost 2020. Why is it not fixed?
2012 Mercedes-Benz E350 airbags complaints
Page 2 of 4: complaints 11 to 40 of 84, newest first, as owners wrote them.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350c. The contact received a recall notification for the federal safety agency campaign number: 17v017000 (air bags). The manufacturer and an unknown dealer were notified and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notice for the federal safety agency campaign number: 18v043000 (air bags). After contacting mercedes-benz of georgetown (7401 s I-35, georgetown, tx) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. The VIN was unknown.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the manufacturer and mercedes benz of ft. Pierce (4500 s us-1, fort pierce, fl 34982, (772) 617-0819) and was informed that the part was not available. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
Tl* the contact owns a 2012 mercedes-benz e350. While driving 40 MPH, the contact's vehicle was involved in a side impact collision with another vehicle headed in the same direction. The other vehicle swerved away from the contact's vehicle, but was then impacted by the front bumper of the contact's vehicle. The contact stated that neither the driver's nor the passenger's frontal air bags deployed. A police report was filed. The contact sustained injuries to the neck, back, and leg, which required medical attention. The passenger sustained similar injuries and also sought medical attention. The vehicle was towed to a tow lot. Mercedes-benz of myrtle beach (936 jason blvd, myrtle beach, sc 29577, (843) 848-6800) and the manufacturer were informed of the failure. The vehicle was not diagnosed or repaired. The vehicle was included in the federal safety agency campaign number: 17v017000 (air bags). The approximate failure mileage was approximately 115,000. *dt *as
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v014000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of daytona beach (1188 n tomoka farms rd, daytona beach, fl 32124, (386) 675-4677) who stated that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. The VIN was invalid.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact stated that the air bag warning indicator illuminated. The VIN was included in the federal safety agency campaign number: 17v017000 (air bags). The contact stated that mercedes-benz of jacksonville (located at 10231 atlantic blvd, jacksonville, fl 32225, (866) 955-5901) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of chandler (7450 w orchid ln, chandler, az 85226, (480) 470-8687) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mercedes-benz of tyler (3274 professional dr, tyler, tx 75701, (903) 534-7060) three times and the contact was informed that the part was not available. The manufacturer was contacted approximately four times and stated that the contact was pending on their list. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags). The contact called mercedes-benz of laguna niguel at 949‑558‑3644 (located at 1 star dr, laguna niguel, ca 92677) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *bf consumer stated we have called and went to the dealer several times. Always they say, not available! It has been a couple of years.
Tl* the contact owns a 2012 mercedes-benz e350. The contact received a recall notice for the federal safety agency campaign number: 17v017000 (air bags). When the contact initially received the notice, she contacted park place motorcars mercedes-benz arlington (4201 beltway pl, arlington, tx 76018, 833‑666‑5434) and was informed that there were no remedies for the recall. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2012 mercedes-benz e350. The contact received an unknown recall notice regarding the air bags. Mercedes-benz of fort myers (15461 s tamiami trl, fort myers, fl 33908, (800) 351-7403) and the manufacturer were contacted. The vehicle was not repaired. The contact had not experienced a failure.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notice for the federal safety agency campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of beverly hills (9250 beverly blvd, beverly hills, ca 90210, (310) 659-2980) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 mercedes-benz e350. The contact stated that the vehicle was included in an unknown recall regarding the air bags, but there was no remedy for the defect. The manufacturer and mercedes-benz of richmond (225 w broad st, henrico, va 23294, (804) 755-9300) were contacted and stated that the part was not available. The vehicle was not repaired. The contact had not experienced a failure. *tt
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the part was not available and was taking too long. The contact stated that the manufacturer's website did not confirm when the parts would be available. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall , it has been 2 1/2 years since I recieved the federal safety agency recall # 17v017. After numerous attempts with the local mercedes-benz deanship they are unable produce the part necessary to correct the issue.
"takata recall" - it has been over 2 years since the recall (the federal safety agency recall #17v017). This is unacceptable!! I can't get any answers from mercedes-benz.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer stated that the parts were on backorder until 2020. The contact had not experienced a failure. Vin tool confirms parts not available.
The repair has not happened...takata recall. I have waited 2 years.
Tl* the contact owns a 2012 mercedes-benz e350. The contact stated that the federal safety agency campaign number: 19v010000 (air bags) exceeded a reasonable time for repair. The contact received the recall notification in march of 2019. The contact spoke with tafel motors (4156 shelbyville road, louisville, ky 40207, (502) 532-8899) and was informed that parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 mercedes-benz e350c. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of mckinney (2080 n central expy, mckinney, tx 75070, (844) 302-4009) was contacted and confirmed that the parts were not available. The dealer did not know when the parts would arrive. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact stated that the recall notice for the federal safety agency campaign number: 17v017000 (air bags) was received in january of 2017. After contacting mercedes-benz of coral gables (300 almeria ave, coral gables, fl), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. I was issued a takata recall for defective airbags december 2017 stating that "the defect in your driver, passenger, or both driver and passenger frontal airbag inflators may cause the airbag to explode during airbag deployment and could result in metal fragments striking the front occupants, possibly causing serious injury or death." the recall notice states that replacement parts are expected to be available by december 31, 2018. As of today february 17, 2018, over 1 year later, the federal safety agency website says "recall incomplete, remedy not yet available." this is completely unacceptable. I bought a mercedes with the impression that mercedes stands behind its high safety rating and crash test rating. If the airbag causes serious injury or death upon deployment in a crash, then the high safety rating is irrelevant. I have been driving this car around for more than 1 year risking possible injury or death because this matter has not been resolved yet. There needs to be some recourse. Mercedes should stand behind its products and compensate its loyal clients if it cannot resolve this issue within a timely manner. In my opinion, over 1 year and counting is not considered a timely manner.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of beverly hills at (310) 659-2980 (located at 9250 beverly blvd, beverly hills, ca 90210) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. I received a letter in march 2017 informing me of recall on the takata airbag. To date nothing has been done to correct this defect. I am concerned of my safety and my passengers. When will this situation be corrected? March 2019 will be 2 years since I received this notification.
Recall date was close to (2 yr) year ago . Recall date was 1/18/2017 and it is now 1/10/2019 and the dealership says it still does not have replacement air bags. Passengers refuse to sit in the front passenger seat. Use of the vehicle has been compromised
Tl* the contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keyes european mercedes-benz (5400 van nuys blvd, sherman oaks, ca 91401, (818) 461-3900) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notice for the federal safety agency campaign number: 17v017000 (air bags). The contact stated that the manufacturer failed to provide the part within a reasonable time frame. Months later, while driving less than 5 MPH, another vehicle failed to stop and crashed into the front passenger side of the contact's vehicle. None of the air bags deployed. The driver sustained neck, back, right shoulder, right arm, and left knee injuries. Medical attention was received. A police report was filed. The vehicle was towed to park place motorcars mercedes-benz fort worth (5601 bryant irvin rd, fort worth, tx 76132, (817) 310-9745) to be diagnosed. The manufacturer was notified. The approximate failure mileage was 93,000. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notification for the federal safety agency campaign number: 17v017000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (penske mercedes-benz, 2010 e garvey ave, west covina, ca 91791) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
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