Takata recall: this recall was in january 2018 and the car's airbags still have not been replaced and they have no idea when they can replace them. This is un-acceptable.
2012 Mercedes-Benz E350 airbags complaints
Page 3 of 4: complaints 41 to 70 of 84, newest first, as owners wrote them.
Tl* the contact owns a 2012 mercedes-benz e350. The contact stated that the vehicle failed to start and the air bag warning indicator was illuminated. The vehicle was taken to an independent mechanic where it was determined that the battery needed to be replaced. The vehicle was taken to mercedes-benz of san jose (3000 e capitol expressway, san jose, ca 95148, (408) 214-3009) where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.
Takata recall it has been a year since the notification of a side air bag defect which could injure or kill a passenger, and I have heard nothing from mercedes benz. The local dealer in sarasota, fl says they have no information regarding the replacement. If they are manufacturing vehicles with safe air bags, then why can't they fix mine?
My local dealer (mercedes benz of fort myers) has not had the parts to fix this recall, and has no idea when they will have them. It's been two years since the recall was issued, with no resolution.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of fort myers, 15461 s tamiami trail, fort myers, fl 33908, (800) 351-7403) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notification for the federal safety agency campaign number: 17v017000 (air bags); however, the manufacturer had not repaired the vehicle within a reasonable amount of time. The dealer (mercedes-benz of stevens creek, 4500 stevens creek boulevard, san jose, california 95129) confirmed that the parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken in for service at walter's mercedes-benz of riverside (3213 adams st, riverside, ca 92504), but the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - I was notified when I purchased my mercedes benz e350 coup in april of 2017 a recall was necessary. I have repeatedly contacted mercedes benz of henderson, nv to replace the passenger airbag. They say there is no remedy available as of yet and none in the near future. I am concerned the airbag may deploy and injure or kill myself or my passenger. I need to know what steps to take to remedy the recall failure of mercedes benz. No problems as of yet but am concerned for the future.
Received safety recall interim notice of passenger air bag being rupture on march 2017 it's been about ten months, and no replacement letter yet, thank you
Takata recall received mail saying the airbag may kill me but the parts will not be available until december 31, 2018, almost 12 months from today.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350a. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of sarasota, 4754 clark rd, sarasota, fl 34233) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall has not been performed on my vehicle. I don't feel safe driving this car.
Tl* the contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of delray (1001 linton blvd, delray beach, fl 33444, (561) 291-6095) confirmed that the part was not yet available. The manufacturer was contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
I received a letter from mercedes benz asking me to make an appointment with a dealer to get the repairs made to the faulty airbags. The dealer on 5 occasions has said that they don't have the necessary parts.
2012 mercedes benz e350. Consumer writes in regards to a safety defect with the passenger side airbag. *ld the consumer stated the recall repair exceeded a reasonable amount of time. Updated 11/22/2017
Takata recall I received a notice at the beginning of the year about the recall but the manufacturer has not provided the dealerships with the ability to correct the issue.
Takata recall for airbags are not being taken seriously by the dealership and they keep delaying fixing the airbag. The dealership is the laguna niguel mercedes where we bought the car from.
Takata recall--dealership is unable to secure parts for the service to be completed
"takata recall" the airbag was recalled in january 2017 and there is still no remedy/replacement. I've already been driving around for 11 months with a defective airbag that could cost me my life. When are they going to be forced to resolve this?
Parts not yet available to mercedes dealership to replace air bags. Taking entirely too long . Do not want to drive the car with the potential problem described to me
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keyes european, llc (5400 van nuys blvd., van nuys, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
I received a letter from mercedes in march 2017 that my vehicle needs to have it's air bag replaced. My dealer in mercedes dealer in calabasas has had no approval or instructions to replace the bag at that time and is not replacing my airbag. I just spoke to mercedes calabasas on 11/3/2017 with the same answer. Please replace my air bag...its been one year and I have been worried that my air bugs will not deploy. I was in an accident and no air bag deployment when someone backed into the front of my car while I was stationary. I buy an expensive car and I have to wait over a year for a defective air bag..this is unacceptable! The fact I have had this car since it was manufactured with a defective bag is not mercedes way of doing business. I want the car replaced if the air bags aren't replaced immediately. I am putting my 13 year old daughter and family at r
Takata recall: local dealership said that replacement parts are not available.
Takata recall. I cannot get this service from my mercedes benz dealer because they do not have the parts from mercedes benz USA to fix this. I've called multiple dealers and I get the same answer. They tell me to either check back or call mercedes benz USA about the situation.
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of long beach, 2300 e spring st, signal hill, ca 90755) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800‑367‑6372 and was made aware of the failure. The manufacturer stated that there was a pending recall and asked the contact to call back later to check on the availability of the parts. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" air bag not available to dealer to install
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes of delray, 1001 linton blvd, delray beach, fl 33444, phone number: (561) 291-6095), but the part for the repair was not available. The manufacturer was made aware of the issue and stated that they did not know when the part would become available. No further assistance was offered. The contact had not experienced a failure. Vin tool confirms parts not available. *bf consumer stated car is cpo- mercedes certified, asked delray mercedes -david- he said, "nobody has been injured in a mercedes," yet. Updated 8/1/18
Tl* takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (park place motorcars mercedes-benz grapevine, 1300 texan trail, grapevine, tx 76051 (817) 310-7300) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2012 mercedes-benz e350. The contact received a notification of the federal safety agency campaign number: 17v017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time the recall repair. The contact called mercedes- benz of plano (972‑599‑0909) where it was confirmed that the part was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Letter from senator bill nelson on behalf of constituent's recall notice received in jan 2017 for takata passenger side airbag for 2012 e350 mercedes benz and replacement parts to fix the recall and no passengers allowed in the car. *ld the consumer stated the recall repair exceeded a reasonable amount of time. Updated 09/14/2017
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