2014 Mercedes-Benz E350 airbags problems

49 complaints (18% of all complaints for this car). Typical mileage when it fails: 28,000. 4 crashes reported.

owner complaints: 49
of this car's complaints: 18%
typical mileage: 28,000
crashes: 4
recalls: 3

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k

25k-50k

50k-75k

75k-100k

100k-125k

125k-150k

150k-175k

175k-200k

200k+

Mercedes-Benz E350 airbags problems in other years

Related recalls

Air bags: frontalReported August 13, 2021 · 205 vehicles affected

What is wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.
Risk: An incorrect air bag may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 21V638000 · Recall details

Air bags: frontal: passenger side: inflator moduleReported January 9, 2019 · 288,779 vehicles affected

What is wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 19V010000 · Recall details

Air bags: frontalReported October 6, 2017 · 495,290 vehicles affected

What is wrong: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Recall number 17V627000 · Recall details

Related investigations

Desiccated Air Bag Inflator RuptureOpened September 17, 2021, still open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA21002

What 2014 Mercedes-Benz E350 owners say

Most recent owner complaints, unedited.

Filed Feb 23, 2026 · Airbags · VA · crash · 1 injury

Unknown

Filed Apr 14, 2021 · Airbags · CT

Tl* takata recall. The contact owns a 2014 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact called mercedes-benz of danbury (100 federal rd, danbury, ct 06810, (203) 778-6333) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Filed Mar 23, 2021 · Airbags, Steering · FL

Takata passenger air bag has still not been replaced, nor has a time frame been established. Driver air bag system was modified and now the steering wheel no longer goes up & down.

Filed Mar 9, 2021 · Airbags · OH

Tl* takata recall. The contact owns a 2014 mercedes benz e350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact called mercedes-benz of easton (4300 morse crossing, columbus, oh 43219, (614) 591-8625) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Feb 9, 2021 · Airbags · WA

Tl* takata recall. The contact owns a 2014 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact called mercedes-benz of bellevue (11850 bel-red rd, bellevue, wa 98005, (425)249-7391) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jan 23, 2021 · Airbags · 15,000 miles · CT

Received a recall notice for airbag the federal safety agency id 19v010. I have tried for 2 years to get it replaced. They say it is still on hold. No parts.it appears they are not that concerned about this. I thought airbags are necessary in a accident to save lives. The car is now 7 years old. Are they waiting for it to die first?

Filed Jan 22, 2021 · Airbags · FL

Tl* takata recall. The contact owns a 2014 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Jan 19, 2021 · Airbags · LA

Mercedes has failed to comply with its obligation under its recall campaign 201901001 to replace the takata passenger side air bag. It has been nearly two years since the recall notice dated "february 2019" was received.

Filed Oct 29, 2020 · Airbags · IL

Tl* the contact owns a 2014 mercedes-benz e350. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. Mercedes-benz of st. Charles (225 n, s randall rd, st. Charles, il 60174, (888) 742-6095) was contacted by phone and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Oct 26, 2020 · Airbags · TX

I received a letter over 2 years ago and have called mb repeatedly about the repair. They say it hasn't been resolved yet but once they do they will let owners know. As best I can tell the issue is not replacing the faulty airbag because they don't want to outlay the cost. Bmw tried this with another car I owned and after several calls they finally sent a replacement to the dealer and replaced it,. How is it mb can keep going on almost 3 years without doing anything? If my child gets hurt due to this I would be forced to pursue litigation. It seems like they are just dragging their feet.

Questions about the 2014 Mercedes-Benz E350 airbags

Does the 2014 Mercedes-Benz E350 have airbags problems?

Owners have filed 49 complaints about the airbags of the 2014 Mercedes-Benz E350, 18% of all its complaints.

At what mileage do 2014 Mercedes-Benz E350 airbags problems start?

The typical (median) mileage in owner complaints is 28,000 miles.

Was there a recall on the 2014 Mercedes-Benz E350 airbags?

Yes, 3 recalls: 21V638000, 19V010000, 17V627000. Check your VIN to see if your car still needs the free repair.

What year does the Mercedes-Benz E350 have bad airbags?

The Mercedes-Benz E350 model years with the most airbags complaints are 2011 (108 complaints), 2012 (84 complaints) and 2010 (68 complaints).