The vehicle felt like it was all over the road at highway speeds. Took it to a mechanic and the rear subframe had become weakened with premature rust. The mounting point for one of the rear suspension arms had broken off of the subframe and was making contact with my gas tank. I called the dealer to see if there were any recalls. No recalls for this issue however there are a few reports on this website. I have also been on forums for my vehicle and it is a VERY common problem on these vehicles. From what i gather this is a widespread issue, and the fact that it could possibly puncture a gas tank and cause serious injury that something should be done to correct the concern.
2011 Mercedes-Benz E550 suspension problems
20 complaints (33% of all complaints for this car). Typical mileage when it fails: 77,000. 1 crash reported.
- owner complaints
- 20
- of this car's complaints
- 33%
- typical mileage
- 77,000
- crashes
- 1
- recalls
- 0
Which part fails
- Front: springs: air suspension system1
At what mileage
Complaints by mileage at the time of the problem.
Mercedes-Benz E550 suspension problems in other years
Related recalls
No recalls on record for this model year.
What 2011 Mercedes-Benz E550 owners say
Most recent owner complaints, unedited.
When I parked my car there was a loud hissing sound near left front end but no smoke or anything from under the hood. When I drove it again I received a warning of (MALFUNCTION) when I was turning left the front left tire was grinding on the actual car and barely made it home. The car warning turned red and said pull over car too low. When I parked the car the front left side is now sitting on tire and touching the ground. Unable to drive. Not been investigated by a mechanic, insurance, etc. There was also an airbag warning before this issue. The contact has stated that she is disabled, and the vehicle is not currently drivable.
The air suspension started leaning heavily on one side after being parked for 12+ hours. And 2 days ago, while warming up the car, air suspension did not stop pumping air until front right air strut blew up. It was really loud and unexpected, I was lucky the car was not driven when the explosion happened. Checking through forums, most people who own W212 E-Class with airmatic suspension have issues with car lowering over night. This is a big Safety concern that might lead to blow out of the strut(or multiple)
The air suspension leaks
Air suspension appears to be leaking. After sitting in my garage overnight the body of the 2011 mercedes e550 is lowered by almost 2 inches. When I start the car after sitting less than 24 hours, a prompt on the dash information screen indicates "vehicle rising, please wait". The mercedes has just over 64,000 miles. In research of the issue, it appears to be a chronic malfunction with the w212 mercedes air suspension system, as well as several hundred to 1-2 thousand dollar repair.
Slow leak of air shocks until the vehicle is now completely down and unable to rise.
The airmatic suspension on this vehicle has premature wear as do many others. The air shock components leak air causing the car to lower dangerously to the ground. It occurs stationary, while in motion, at various driving situations.
"car too low" warning came on when I got in my car and drove about a block; I pulled over, looked around the entire car and then got back into my car; the 'car too low' warning had disappeared; the next morning I noticed that the right front tire was almost touching the fender; I contacted a local foreign car repair shop and was informed that the suspension had failed and that both shocks (which I was told had air bags) needed to be replaced; I have not driven this car 500 miles since I purchased it the 1st of february of this year (2019) but now since this has happened and with research this seems to be a problem with the mercedes car; if I had known I would not have purchased it.
Leak in air suspension. Front of car drops down when stationary for a few hours.
I've had problems with these air suspensions, it appears they are made to fail to make the owner spend money every year, I've had all types of malfunctioning without anything major happening to the car. I spent over 2500$ replacing the rear suspension after it spontaneously started malfunctioning being uneven etc.. And now not long after the rear ones messed up I'm having problems with the front ones. It is totally unacceptable these products function with fragility and leave the owner in a precarious position because the car will lower itself to a height where the car is unable to drive leaving the driver to pay potential thousands of dollars... And if the actual pump malfunctions you are looking at at least 6!grand for one part. I've already been taken for about 10000 from mercedes last year alone.. Please hold mercedes liable for future repairs to these air suspensions. Although nothing has happened the front is malfunctioning now and I don't have thousand to shell out again to mercedes
Questions about the 2011 Mercedes-Benz E550 suspension
Does the 2011 Mercedes-Benz E550 have suspension problems?
Owners have filed 20 complaints about the suspension of the 2011 Mercedes-Benz E550, 33% of all its complaints.
At what mileage do 2011 Mercedes-Benz E550 suspension problems start?
The typical (median) mileage in owner complaints is 77,000 miles.
Was there a recall on the 2011 Mercedes-Benz E550 suspension?
There is no recall for this problem on this model year.
What year does the Mercedes-Benz E550 have bad suspension?
The Mercedes-Benz E550 model years with the most suspension complaints are 2010 (27 complaints) and 2011 (20 complaints).
Other 2011 Mercedes-Benz E550 problems
Airbags 32Brakes 2Engine 2Fuel system 2Body 1Driver assistance 1Electrical 1Transmission 1Visibility 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Mercedes-Benz E550?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history