Tl* takata recall. The contact owns 2011 mercedes benz e550. The contact stated that while her son was driving 5 MPH, another vehicle crashed into the front driver side of the vehicle and the air bag failed to deploy. The driver sustained injuries to the head but did not seek medical attention. A police report was filed. The vehicle was towed to a body shop. For the body work of the accident. The contact received the federal safety agency recall campaign number: 16v081000 (air bags) the vehicle was not taken to a dealer but the contact called mercedes-benz of westmont (200 e ogden ave, westmont, il 605590 and was informed them of the failure. The dealer informed the contact that part was not available for the repair. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,972. Part distribution disconnect. ## VIN passed ## mercedes-benz e550w4 2011 ##
2011 Mercedes-Benz E550 airbags problems
32 complaints (52% of all complaints for this car). 1 crash reported.
- owner complaints
- 32
- of this car's complaints
- 52%
- crashes
- 1
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Mercedes-Benz E550 airbags problems in other years
Related recalls
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 19V010000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 16V363000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1‑800‑367‑6372 and Chrysler owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V081000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2011 Mercedes-Benz E550 owners say
Most recent owner complaints, unedited.
I have been receiving recall notices for over a year and the dealer makes an appointment and then cancels the appointment. They have never returned my calls regarding this recall except to cancel the appointments I have had my other recalled vehicle repaired almost a year ago. When can I get my vehicle repaired? The dealer is mercedes-benz of stevens creek.
Tl* takata recall. The consumer owns a 2011 mercedes-benz e550. The consumer stated that the recall notice for the federal safety agency campaign number: 16v081000 (air bags) was received. After contacting astorg auto of charleston (5 dudley farms ln, charleston, west va), the consumer was informed that the parts needed for the recall remedy were still not available. The manufacturer was not notified. The consumer had not experienced a failure. Vin tool confirms parts not available. *bf consumer has stated that vehicle was repaired.
Tl* the contact owns a 2011 mercedes-benz e550. The contact received notification of the federal safety agency campaign numbers: 16v081000 and 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of nashville (630 bakers bridge ave, franklin, tn 37067, (800) 770-5582) and scheduled an appointment. The manufacturer from atlanta called the contact and informed him that he was not supposed to receive the recall notification because it was a mistake. The contact had not experienced a failure. Vin tool confirms parts not available. *tr consumer stated the matter has been successfully resolved. No further action is required.
Tl* the contact owns a 2011 mercedes-benz e550. The contact stated that the federal safety agency campaign number: 19v010000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in 2015. The contact spoke with an unknown dealer and was informed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mercedes-benz e550. The contact received notification of the federal safety agency campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-benz of beverly hills (9250 beverly blvd, beverly hills, ca 90210, (310) 659-2980) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *bf consumer stated the car is now fixed.
Tl* the contact owns a 2011 mercedes-benz e550. The contact received notification of the federal safety agency campaign numbers: 16v081000 and 19v010000 (air bags). The contact stated that euro motorcars devon mercedes-benz (located at 214 lancaster ave, devon, pa 19333, (610) 687-1500) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 mercedes-benz e550. The contact received a recall notification for the federal safety agency campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Walter mercedes-benz of riverside (3213 adams st, riverside, ca 92504) confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2011 mercedes-benz e550. The contact received a recall notification for the federal safety agency campaign numbers: 16v081000 (air bags) and 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Euro motorcars (7020 arlington rd, bethesda, md 20814) confirmed that parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mercedes-benz e550. The contact received notification of the federal safety agency campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of san francisco (500 8th st, san francisco, ca 94103, (415) 673-2000) was contacted and confirmed that the parts were available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Air bag replaced.
Questions about the 2011 Mercedes-Benz E550 airbags
Does the 2011 Mercedes-Benz E550 have airbags problems?
Owners have filed 32 complaints about the airbags of the 2011 Mercedes-Benz E550, 52% of all its complaints, more than any other problem.
At what mileage do 2011 Mercedes-Benz E550 airbags problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2011 Mercedes-Benz E550 airbags?
Yes, 3 recalls: 19V010000, 16V363000, 16V081000. Check your VIN to see if your car still needs the free repair.
What year does the Mercedes-Benz E550 have bad airbags?
The Mercedes-Benz E550 model years with the most airbags complaints are 2011 (32 complaints) and 2010 (30 complaints).
Other 2011 Mercedes-Benz E550 problems
Suspension 20Brakes 2Engine 2Fuel system 2Body 1Driver assistance 1Electrical 1Transmission 1Visibility 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Mercedes-Benz E550?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history