My 2023 Mercedes-Benz EQB250 (VIN: [XXX]) is currently sidelined at Mercedes-Benz of Pompano with a dangerous High-Voltage system failure that causes an immediate cascade error of the Electronic Stability Program (ESP) and vehicle braking systems. The technician verified the codes match Mercedes Service Bulletin LI42.45-P-079407 for an HV DC/DC Converter defect and matched my serial number to the bad batch. The vehicle simultaneously carries an active Federal Safety Recall for an internal High-Voltage Battery Pack explosion/fire risk (the federal safety agency Campaign 26V073). Mercedes-Benz USA Corporate (Case #[XXX]) and Service Director Hayden Smith are actively refusing to honor the 8-year/100,000-mile High-Voltage warranty on this converter. Furthermore, the dealership is threatening to charge me 'late fees' to strip away alternative loaner transportation. They are actively attempting to force a consumer to either pay $5,800 out-of-pocket for a warrantied high-voltage component or drive a compromised EV powertrain that violates the manufacturer's own outdoor parking safety mandates, as the owner resides in an apartment complex with an enclosed underground garage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 Mercedes-Benz EQB 250+ electrical problems
27 complaints (84% of all complaints for this car).
- owner complaints
- 27
- of this car's complaints
- 84%
- crashes
- 0
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Mercedes-Benz EQB 250+ electrical problems in other years
Related recalls
Electrical system: propulsion system: traction battery
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning February 13, 2026.
Recall number 26V073000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on on December 23, 2025.
Recall number 25V894000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
- Risk
- A vehicle fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025040005.
Recall number 25V050000 · Recall details
What 2023 Mercedes-Benz EQB 250+ owners say
Most recent owner complaints, unedited.
The battery in this car can catch fire at any time while parked. The dealership would not take the car to inspect, repair or replace the battery because there is no remedy available at this time. The recall information go back to January 2026 with no remedy or resolution available period. Instructions say I can charge it only up to 80%. I have to make adjustments to my daily routine. Instructions say I have to park it away from buildings. This car is a serious safety hazard for humans and buildings.
Manufacturer Recall Number 2026020004 the federal safety agency Recall Number26V073 Recall Status: Recall Incomplete, remedy not yet available Due to the combination of certain production and use conditions, an internal short circuit of a battery cell in the high-voltage battery, might lead to a thermal event. Subsequently, an increased risk of a fire cannot be ruled out. Vehicle is unsafe. limited usage to 80% (about 170mls) can't park in the garage / heavy commute vehicle / No remedy since Feb 2026 / I want Mercedes Benz to take it back and refund me my costs of owning the vehicle.
While driving on Route 3 East (Plank Road) in the Fredericksburg area of Virginia, the electronic displays on the dashboard went completely blank for approximately about 15 seconds.
While driving on Interstate Highway 95, the electronic displays on the dashboard went completely blank for approximately 10 minutes.
Mercedes has not provided any remedy for the federal safety agency Recall Number26V073. We have written the following email on April 26, 2026 but have not received any reply. Please find attached letter we have written to Mercedes.
The contact owns a 2023 Mercedes Benz EQB 250. The contact received notification of the federal safety agency Campaign Number: 26V073000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer and the dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated their concern. The contact stated that the vehicle is unsafe and hazard to drive for the contact daughter and other passenger The contact had not experienced a failure.
Car battery can't be charged more than 80 ℅ , fire risk
A vehicle fire while parked or driving can increase the risk of injury. the federal safety agency ID Number: 26V073000 Manufacturer Mercedes-Benz USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected: 11895 Summary Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning February 13, 2026.
I am the owner/lessee of a 2023 Mercedes-Benz EQB 250+ (VIN: [XXX] ) affected by the federal safety agency safety recall 26V073 — a high-voltage battery fire risk defect that has failed three separate repair attempts. I am filing this complaint to document Mercedes-Benz USA’s failure to provide an adequate remedy under federal recall regulations. Background: Recall 26V073 was issued three separate times — first as recall 25V050 then 25V894 and finally 26V073. Each prior software remedy failed to resolve the underlying battery defect. Mercedes-Benz has now determined a full battery replacement is required. As of today no replacement battery is available for my specific vehicle VIN [XXX] . Current Situation: As a result of this unresolved recall I have been required to: • Park my vehicle outside and away from structures at all times • Restrict charging to a maximum of 80% capacity • Operate a fire risk vehicle for several months with no remedy available • Absorb $3,000 in home EV charger installation costs now largely unusable due to charging restrictions • Continue paying $22,000 in remaining lease obligations on a vehicle I cannot safely use Federal Compliance Failure: Under 49 CFR 573 Mercedes-Benz USA is required to provide affected owners with a free remedy within a reasonable timeframe. Mercedes-Benz USA has: • Failed to provide a repair — no remedy currently available • Formally declined to repurchase the vehicle • Offered $8,000 in goodwill compensation which does not constitute a remedy under federal recall regulations • Instructed my dealer Crown Eurocars in Pinellas Park Florida not to provide a loaner vehicle or storage assistance despite promising both in a written offer dated April 20 2026 Additional Bad Faith: Mercedes-Benz USA communicated a false claim to MBFS executive resolution team member Caroline stating that I had requested no further contact. I never made this request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Questions about the 2023 Mercedes-Benz EQB 250+ electrical
Does the 2023 Mercedes-Benz EQB 250+ have electrical problems?
Owners have filed 27 complaints about the electrical of the 2023 Mercedes-Benz EQB 250+, 84% of all its complaints, more than any other problem.
At what mileage do 2023 Mercedes-Benz EQB 250+ electrical problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2023 Mercedes-Benz EQB 250+ electrical?
Yes, 3 recalls: 26V073000, 25V894000, 25V050000. Check your VIN to see if your car still needs the free repair.
Other 2023 Mercedes-Benz EQB 250+ problems
Engine 3Fuel system 2Visibility 2Brakes 1Driver assistance 1Seats 1
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