Check a VIN

2022-2025 Mercedes-Benz EQB 250+, Mercedes-Benz Eqb 300 4matic and others recall: traction battery

Mercedes-Benz USA, LLC reported this safety recall on February 7, 2025. It covers about 12,236 vehicles.

vehicles affected
12,236
reported
Feb 7, 2025
owners notified
May 22, 2025
related complaints
105

Electrical system: propulsion system: traction battery

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025040005.

Recall number 25V050000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 105 complaints about electrical problems.

2022 Mercedes-Benz EQB 250+2023 Mercedes-Benz EQB 250+2024 Mercedes-Benz EQB 250+2025 Mercedes-Benz EQB 250+2022 Mercedes-Benz Eqb 300 4matic2023 Mercedes-Benz Eqb 300 4matic2024 Mercedes-Benz Eqb 300 4matic2022 Mercedes-Benz Eqb 350 4matic2023 Mercedes-Benz Eqb 350 4matic2024 Mercedes-Benz Eqb 350 4matic

Questions about recall 25V050000

Is there a recall on the 2022-2025 Mercedes-Benz EQB 250+, Mercedes-Benz Eqb 300 4matic and others traction battery?

Yes. Recall 25V050000, reported on February 7, 2025, covers about 12,236 vehicles.

What is the fix for recall 25V050000?

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025040005.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Mercedes-Benz EQB 250+?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history