Check a VIN

2023 Mercedes-Benz Eqb 300 4matic problems

The most common problem on the 2023 Mercedes-Benz Eqb 300 4matic is electrical system. It has 5.1 times the complaints of a typical Eqb 300 4matic model year.

Year to avoid5.1x the typical complaints
Owner complaints
56
Recalls
4
Service bulletins
156
Worst area
Electrical

The worst 2023 Mercedes-Benz Eqb 300 4matic problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Electrical
    41
  • Fuel system
    9
  • Engine
    6
  • Transmission
    5
  • Driver assistance
    3

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Electrical
    41
  • Fuel system
    9
  • Engine
    6
  • Transmission
    5
  • Driver assistance
    3
  • Brakes
    2
  • Airbags
    1
  • Seat belts
    1
  • Visibility
    1
  • Wheels
    1

Recalls 4

Electrical system: propulsion system: traction batteryReported February 6, 2026 · 11,895 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1‑800‑367‑6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on beginning February 13, 2026.

Recall number 26V073000 · Recall details

Electrical system: propulsion system: traction batteryReported December 19, 2025 · 169 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on on December 23, 2025.

Recall number 25V894000 · Recall details

Electrical system: propulsion system: traction batteryReported July 25, 2025 · 660 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025080004.

Recall number 25V487000 · Recall details

Electrical system: propulsion system: traction batteryReported February 7, 2025 · 12,236 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025040005.

Recall number 25V050000 · Recall details

See all 4 recalls for the 2023 Mercedes-Benz Eqb 300 4matic

Technical service bulletins for the 2023 Mercedes-Benz Eqb 300 4matic 156

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 156 bulletins for the 2023 Mercedes-Benz Eqb 300 4matic

What 2023 Mercedes-Benz Eqb 300 4matic owners say

Most recent owner complaints, unedited.

Filed Nov 6, 2026 · Electrical · FL

See attached document for complaint.

Filed Oct 30, 2026 · Electrical · NY

Initial vehicle failure started January 22. 2026 with an initial recall software attempt to correct the battery safety. My car then became undriveable. The Safety Fire Risk recall started February 9, 2026, there is still no remedy and direction from the manufacturer due to the fire risk are to PARK OUTSIDE and not charge above 80%. I am coming up on 9 months and no parts are available to correct this manufacture defect. THIS IS NOT A TIMELY REMEDY. I am unable to use the vehicle as intended and designed as most places I frequent including work have parking garages. Mercedes Benz has placed the liability on me for their inferior product that they are unable to fix to date. The car is deteriorating from the required outdoor parking only. I have a horrible odor from the HVAC system that has been disinfected 3 times already and still smells. All 4 tires have prematurely dry rotted to the point the dealer recommends replacement. Paint and molding fade. Most recently rodents got up in the undercarriage and chewed wires which control the right side door locks. To date all of these items remail unrepaired and only the HVAC odor was attempted under warranty, the others I was told are not covered. I always park my vehicle in the garage to avoid all of these items and many more which I expect to eventually happen as well.

Filed Sep 16, 2026 · Electrical · FL

I own a 2023 Mercedes-Benz EQB 300 4MATIC. My vehicle has multiple unresolved high-voltage battery safety recalls. Recall 25V050/MBUSA campaign 2025040005 concerns a potential internal battery-cell short circuit and fire risk. I had the BMS software update performed, but Mercedes later issued recall 26V073 because the software remedy was not considered sufficient for all affected vehicles. Recall 26V073 requires complete high-voltage battery replacement. Until that repair is completed, Mercedes instructs owners to park outside and away from structures and limit charging to 80%. My vehicle also shows recall 25V487/MBUSA campaign 2025070009 as pending. This recall concerns a battery busbar connection that could cause sudden loss of propulsion without warning, increasing the risk of a crash. Despite the ongoing fire-risk and loss-of-propulsion concerns, I have not been provided a firm, VIN-specific date for the battery replacement. The safety restrictions significantly limit my ability to use and safely park the vehicle. I am concerned that the permanent remedy remains unavailable while I continue to make lease payments.

Filed Aug 31, 2026 · Electrical · CA

I am the owner of a 2023 Mercedes-Benz EQB that has been identified as being affected by the current high-voltage battery safety recall. I recently contacted my authorized Mercedes-Benz dealer regarding the recall and was informed that the recall is currently pending for my vehicle and that the permanent remedy is not expected to begin until approximately December. I understand that the interim safety guidance associated with this recall includes limiting charging to 80% and parking the vehicle outside and away from structures. I have a significant concern regarding the parking instruction. My vehicle is normally parked in an attached garage at my condominium. The garage is connected to my residence, and my HOA does not permit me to park the vehicle outside. Therefore, I do not have a practical way to comply with the instruction to park outside and away from structures. I specifically raised this issue with the service department. I was told verbally that I could continue parking the vehicle in my garage “at my discretion.”

Filed Aug 27, 2026 · Electrical, Transmission · FL

The affected component is the high-voltage traction battery and related battery management and bus-bar connection systems. My vehicle is available for inspection upon request. I am reporting a safety concern because my vehicle is subject to the federal safety agency Recall 25V050, which identifies a risk that the high-voltage battery could fail internally and cause a fire while parked or driving. It is also subject to the federal safety agency Recall 25V487, which identifies a defect involving the high-voltage battery bus-bar connection that may cause a sudden loss of drive power without warning. A battery fire could endanger vehicle occupants and people or property near a parked vehicle. A sudden loss of propulsion while driving could increase the risk of a crash. I have not personally experienced a vehicle fire or a sudden loss of drive power. However, I am being asked to continue operating and making lease payments on a vehicle with identified high-voltage battery safety defects and no completed effective remedy available for my vehicle. The currently available guidance limits charging to 80%, which reduces the vehicle’s usable range and practical value. The vehicle’s recall status has been confirmed through the federal safety agency and Mercedes-Benz recall information. To my knowledge, no dealer repair has been completed that eliminates these safety concerns. The vehicle has not been inspected by police, insurance representatives, or an independent service center in connection with an incident because no crash, fire, or loss-of-power event has occurred. Before any failure, I have not observed a warning lamp, warning message, or other battery-related symptom. My concern is that Recall 25V487 describes a potential sudden loss of drive power without warning, and Recall 25V050 identifies a potential battery-fire risk, including while the vehicle is parked.

Filed Aug 13, 2026 · TX

Vehicle: 2023 Mercedes‑Benz EQB VIN: [XXX] MBUSA Case #: XXX the federal safety agency Recall #: 26V073000 Mercedes‑Benz USA has mishandled recall 26V073000 (fire hazard) and left me without transportation. I was told the vehicle is unsafe to drive, which has caused significant anxiety, panic attacks, and ongoing stress because I have no safe way to commute or manage daily responsibilities. MBUSA repeatedly promised a loaner vehicle, but the dealership stated they were never contacted, had no instructions, and had no loaner available. MBUSA later said I could receive a rental car “upon eligible dealership,” but they did not specify which dealership, and after calling multiple Mercedes‑Benz locations, all confirmed they had no information, no authorization, and no process for rental reimbursement or recall support. MBUSA has provided conflicting and misleading information, failed to coordinate with dealerships, and failed to provide transportation during a fire‑hazard recall. This has caused loss of use, mental distress, and safety exposure. I request investigation into MBUSA for failure to properly administer recall 26V073000, failure to provide transportation during a safety recall, and misrepresentation of recall remedies. Complainant: [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jul 23, 2026 · Electrical · NJ

See attached document for complaint.

Filed Jul 19, 2026 · Electrical, Engine · GA

There is a recall associated with this model that causes catastrophic stoppage without any ability to drive. My vehicle VIN does not have a recall according to your site. Despite this, my vehicle catastrophically stopped multiple times. It was repaired at least three times and still stopped in the middle of the highway. My partner and I were stopped on I-85S with no ability to move, honk, put on hazards. Cars zoomed past at full speed. I called 911 as we braced for impact. We are lucky to be alive and now suffer from severe trauma. They eventually closed the entire highway and dragged the vehicle to the shoulder almost 30 min later. Mbusa was aware of this defect before rejecting my lemon law claim, but my vehicle was not included apparently. I feel more investigation is needed because it seems very likely my vehicle should be included in the recall. I appreciate your attention to this matter.

Filed Jul 15, 2026 · Electrical · GA

The contact owns a 2023 Mercedes-Benz EQB 300 4Matic. The contact received notification of the federal safety agency Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact was concerned that the manufacturer provided limited safety risk information and that the vehicle could catch on fire during a crash. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted several times about the issue. The contact had not experienced a failure.

Filed Jun 30, 2026 · Electrical · MD

See attached document for complaint.

Used buying checklistWhat to check on a 2023 Mercedes-Benz Eqb 300 4matic before you buy

Compare the 2023 Mercedes-Benz Eqb 300 4matic

Other model years

2022202320242025

Questions about the 2023 Mercedes-Benz Eqb 300 4matic

Is the 2023 Mercedes-Benz Eqb 300 4matic reliable?

Owners have filed 56 complaints about the 2023 Mercedes-Benz Eqb 300 4matic, 5.1 times a typical Eqb 300 4matic model year. It is one of the years we flag to avoid.

What is the most common problem with the 2023 Mercedes-Benz Eqb 300 4matic?

Electrical system, with 41 complaints. Next is fuel system (9).

How many recalls does the 2023 Mercedes-Benz Eqb 300 4matic have?

4 recalls, covering electrical system.

Was there a recall on the 2023 Mercedes-Benz Eqb 300 4matic electrical?

Yes, 4 recalls: 26V073000, 25V894000, 25V487000. Check your VIN to see if your car still needs the free repair.

What year does the Mercedes-Benz Eqb 300 4matic have the most electrical problems?

The Mercedes-Benz Eqb 300 4matic model years with the most electrical complaints are 2023 (41 complaints) and 2022 (11 complaints).

Share your experience with the 2023 Mercedes-Benz Eqb 300 4matic

Tell other buyers what went wrong and what it cost. We review every report before it appears, and we never publish names, emails or VINs.

No names, contact details or links. Reports about a dealer or a person are not published.

VIN decoder

See the problems and recalls for an exact car

Buying a used 2023 Mercedes-Benz Eqb 300 4matic?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history
Is this car on a recall?Check VIN