2024 Mercedes-Benz EQB 250+ problems

Filed Oct 21, 2026 · Electrical · CA

I am currently leasing a 2024 Mercedes-Benz EQB 250+. The vehicle displayed a warning related to the high-voltage battery system, indicating a potential malfunction and safety risk. I was advised that there may be an issue involving the high-voltage battery that could lead to battery failure and/or an increased risk of fire. Due to this warning, I no longer feel the vehicle is safe to operate or park near my home or other structures. The warning first appeared on the vehicle's dashboard while the vehicle was in normal use. The condition creates a significant safety concern because a high-voltage battery failure could potentially result in loss of propulsion, vehicle disablement, or a battery thermal event. The vehicle has been inspected and/or is scheduled for inspection by an authorized Mercedes-Benz dealership. The issue was brought to the attention of Mercedes-Benz of Rocklin. During my communications with the dealership, I was advised to pursue a vehicle buyback due to the severity of the situation and concerns surrounding the high-voltage battery. However, after I began pursuing that option, I was later informed that a buyback would not proceed. This conflicting guidance has left me with a vehicle that I have concerns about operating safely. Although I was initially led to believe the issue was significant enough to warrant a buyback, I am still in possession of the vehicle and continue to have concerns regarding the safety and reliability of the high-voltage battery system. The vehicle can be made available for inspection upon request. I am submitting this complaint because I believe a potential defect involving the high-voltage battery system presents a risk to drivers, passengers, and the public. I request that the federal safety agency review and investigate this issue to determine whether additional action is necessary to protect consumers.

Filed Jun 23, 2026 · Electrical, Engine · NC

Learning that my vehicle is subject to a battery-related recall has seriously undermined my trust. Battery defects in electric vehicles can present risks that include thermal events, loss of vehicle functionality, and other potentially dangerous situations. My vehicle has had warning signs, I received emails about the risks my vehicle can present directly from Mercedes. I have had my vehicle in the service department two times in two months for this same issue. My vehicle is overheating while charging.

Filed Jun 14, 2026 · TX

Electrical System/Climate Control/Energy Management DESCRIPTION OF PROBLEM: On XXX, I exited my 2024 Mercedes-Benz EQB 250+ at a parking lot in [XXX] to briefly enter a business. I left the vehicle running in Park and I took the key fob with me and left the climate control (AC) active. Three occupants remained inside the car: my wife, son, and dog. Without any warning, alert, or notification to the remaining occupants, the car automatically shut down its drivetrain and climate control system after approximately 5 to 10 minutes of idle time. The interior temperature in TX in summer conditions can reach dangerous levels within minutes of AC loss, creating a life-threatening situation for car occupants. The car provides no prominent warning to the driver at the time of exit that this automatic shutoff will occur. There is no accessible, clearly labeled setting to disable this behavior. The only known workaround — pressing a small fan icon on the lower display screen before opening the door after powering off — is non-intuitive, undisclosed in routine car operation, and limited to approximately 30 minutes. This design is in stark contrast to competing electric cars (e.g., Tesla) which offer an explicit, clearly labeled "Keep Climate On" or "Dog Mode" feature that maintains cabin temperature indefinitely when occupants are present. In high-heat states such as Texas, where temperatures routinely exceed 100°F, an unexpected and unannounced climate system shutdown poses a serious and foreseeable risk of heat stroke, injury, or death, particularly to children, elderly individuals, and animals who cannot self-rescue. I am requesting that the federal safety agency investigate this as a potential safety defect and evaluate whether Mercedes EQ cars equipped with this automatic idle shutoff behavior require a design change, software update, or recall to add adequate safeguards. No crash or injury occurred in this incident. This complaint is being filed to prevent future harm. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

Filed Feb 23, 2026 · Electrical · FL · crash

At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3-5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing curbs and approaching fixed objects. No warning lights illuminated. The vehicle continued accelerating without driver input and struck and knocked down a fixed light pole. After the impact, the vehicle continued moving forward until I immediately slammed on the brake and brought it to a stop in the middle of the adjacent roadway. No orange cones or warning devices were present prior to the incident. Any cones visible in photos were placed after the collision by responders for safety and traffic control. The sudden acceleration and complete lack of safety-system response occurred during a low-speed parking maneuver where the vehicle should not have accelerated beyond idle speed.

Filed Jan 4, 2026 · Electrical · FL · crash

At the time of the incident, I was pulling into a parking space in a parking lot near a park. I was traveling at approximately 3–5 miles per hour, consistent with idle or walking speed during a routine parking maneuver. I was nearly stopped and aligned with the parking space when the vehicle suddenly and unexpectedly accelerated without driver input. This occurred from a near-idle speed in a parking lot, not during roadway driving. During the unintended acceleration, the vehicle traveled over multiple curbs on both sides. No audible warnings, no beeping, no proximity alerts, no forward-collision warnings, and no automatic emergency braking activated at any time, despite the vehicle crossing curbs and approaching fixed objects. No warning lights illuminated. The vehicle continued accelerating without driver input and struck and knocked down a fixed light pole. After the impact, the vehicle continued moving forward until I immediately slammed on the brake and brought it to a stop in the middle of the adjacent roadway. No orange cones or warning devices were present prior to the incident. Any cones visible in photos were placed after the collision by responders for safety and traffic control. The sudden acceleration and complete lack of safety-system response occurred during a low-speed parking maneuver where the vehicle should not have accelerated beyond idle speed

Filed Apr 3, 2025 · AL

April 3, 2025. approx 2:30pm Glass panoramic sunroof spontaneously exploded going down hwy 431in Huntsville Al. approx speed was 50-55mph. Vehicle had been parked in the parking deck at work since 6am. Exterior Temp was approximately 84 Degrees F. Sunroof was closed. Sounded like a gunshot and the glass was sucked out. Interior sunshield was closed and prevented glass from entering vehicle.