The contact owns a 2023 Mercedes-Benz EQE 350 4MATIC. The contact stated that while attempting to park the vehicle inside garage, the vehicle independently accelerated. The brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle drove through the garage and crashed into the washer and dryer and entered the family room before stopping. The contact stated that the air bags did not deploy. A Police report was filed. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 23,000.
The worst 2023 Mercedes-Benz Eqe 350 4matic problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance4
- Acceleration3
- Brakes2
- Steering2
- Tires1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance4
- Acceleration3
- Brakes2
- Steering2
- Tires1
- Wheels1
Recalls 2
Steering: critical fasteners
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
- Risk
- A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 25V533000 · Recall details
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V‑115. An incorrect fuse box that was not designed for the vehicle may have been installed.
- Risk
- An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
- Remedy
- Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2025050003/4.
Recall number 25V255000 · Recall details
Technical service bulletins for the 2023 Mercedes-Benz Eqe 350 4matic 127
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- When switching the front passenger display on and off, sporadic images may be shown that are similar to...
- Issue A software update will be performed that provides enhancements to the robustness and system...
- Slight creaking noises when steering
- A software update will be performed that provides enhancements to the robustness and system stability of...
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Issue after OTA Update IC Odometer Reading blank("_ _ _ _") IC Maintanence data unavailable
- Radio station cover art does not refresh when switching stations
- Clanking noise from the area of the speakers in the doors
- Traffic sign symbol for "Traffic Sign Assist" is blinking in instrument cluster without obvious
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
See all 127 bulletins for the 2023 Mercedes-Benz Eqe 350 4matic
What 2023 Mercedes-Benz Eqe 350 4matic owners say
Most recent owner complaints, unedited.
When entering the vehicle, I have to raise my right hand and clear the armrest area to place the handbag onto the passenger side. As the result, the hand tended to hit the edge of protruded sunroof center console, resulting in repeated laceration to the hand. Three incidents had occurred over the three months I owned the vehicle so far.
Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input or any road obstruction, nearly causing multiple catastrophic rear-end collisions with semi-trucks and buses. Conversely, the vehicle experiences sudden unintended acceleration; during one severe city street incident, the vehicle unexpectedly accelerated from 40 MPH to 60 MPH while the driver was actively braking, causing the brake pedal to feel completely locked, stiff, and unresponsive for several seconds before stopping. While stopped at red lights, the vehicle violently surges and rocks forward/backward as if wanting to accelerate without driver input. The steering assistance system abruptly locks up or pulls hard to the right without warning, requiring the driver to physically wrestle control to maintain lane alignment. The braking system suffers from severe malfunctions, including the pedal randomly repositioning itself lower while driving and dropping completely to the floor during parking, causing the vehicle to roll until pumped. The electronic parking brake intermittently fails to release when shifting into drive/reverse. Additional systemic electrical and safety defects include: complete instrument cluster/gauge blackouts impairing speed monitoring; steering wheel physically blocking gauge visibility; total failure of rearview/surround-view cameras, blind spot monitors, and mirror controls; exterior door handles failing to deploy; rear trunk malfunctions; severe high-voltage battery range loss; and continuous infotainment/navigation crashes. Authorized dealerships have failed to repair these critical safety components across 4 distinct repair attempts.
Severe, life-threatening autonomous safety system and powertrain failures in a 2023 Mercedes-Benz EQE SUV. The vehicle exhibits sudden, violent unintended acceleration, unprovoked emergency braking, and steering lockups. On multiple occasions, including at 75 MPH on the freeway and 45 MPH on city streets, the vehicle abruptly applies maximum braking force down to a near-stop without driver input or any road obstruction, nearly causing multiple catastrophic rear-end collisions with semi-trucks and buses. Conversely, the vehicle experiences sudden unintended acceleration; during one severe city street incident, the vehicle unexpectedly accelerated from 40 MPH to 60 MPH while the driver was actively braking, causing the brake pedal to feel completely locked, stiff, and unresponsive for several seconds before stopping. While stopped at red lights, the vehicle violently surges and rocks forward/backward as if wanting to accelerate without driver input. The steering assistance system abruptly locks up or pulls hard to the right without warning, requiring the driver to physically wrestle control to maintain lane alignment. The braking system suffers from severe malfunctions, including the pedal randomly repositioning itself lower while driving and dropping completely to the floor during parking, causing the vehicle to roll until pumped. The electronic parking brake intermittently fails to release when shifting into drive/reverse. Additional systemic electrical and safety defects include: complete instrument cluster/gauge blackouts impairing speed monitoring; steering wheel physically blocking gauge visibility; total failure of rearview/surround-view cameras, blind spot monitors, and mirror controls; exterior door handles failing to deploy; rear trunk malfunctions; severe high-voltage battery range loss; and continuous infotainment/navigation crashes. Authorized dealerships have failed to repair these critical safety components across 4 distinct repair attempts.
1. March 11th: First Incident was when crossing a railroad crossing in [XXX] ~2:00pm the car suddenly braked and seatbelts tightened very strongly and immediately stopped, Automatic braking was engaged. There was a car Behind me and barely was able to brake and avoid rear ending me. We took it to dealer in Fremont (mb of fremont) a service advisor checked the car and drove it for a while (Joe Defraeitas) they were not able to find any issue and sent us back. asking us to bring it back if it happens again. my speed was between 30-40mph. I don't remember if there was lights flashing warning or not. all I remember it suddenly halted and stopped and I was really scrared. 2. March 17th at a very close time to ~2:00PM at exactly same place this issue happened again, this time I was with my daughter [XXX] ) and same exact thing happened; luckily no cars were behind me at that time again, same as before speed 30-40mph and no warning lights that I remember. this time we took the car to service dealership on March 20th and they asked us to schedule an appoint and we did bring it back on march 26th. The RO# from mboffremont is XXX; again same advisor. they claimed they checked all the software and sensors and nothing wrong with the car. 3. Third incident on Apr 7th at ~12:00 on [XXX] [XXX] by the railroads crossing as well, luckily no cars were behind me and speed was 20-30mph this time is didn't do full stop. We reported it this time to MB dealership in Pleasanton, CA. This was the original dealership where we bought the car. again they claim nothing is wrong with the car. The service manager mentioned that will look inot this carefully, but unfortunately a service advisor called and said nothing is wrong with the car and they were not able to (Service Advisor is [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving down the highway late at night, with no other cars around, the panoramic sunroof exploded, throwing shattered glass everywhere. The window was not hit by an object and had no previous damage. Shattered flying glass while moving at highway speeds caused a momentary loss of control.
ALL TIRES MENTIONED HERE ARE PIRELLI ZERO RUN FLAT TIRES (MBQ-8-40-3071, PIRELLI 255/35R21) My Mercedes EQE equipped with 21” AMG wheels has suffered six blowouts using Pirelli ride fat tires that came with the car. It seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when I leased it. EQE, EQS, and S Class owners have reported the same problem in online forums over the last several years, specifically with 21” AMG wheels and ride Yat tires. All cases of this happening presented immediate risks, fortunately no crash occurred. Four incidents damaged one front tire, one incident damaged a front and rear tire. Mercedes should recall vehicles with this wheel and tire combination. The car has just 22,000 miles, bringing the mean time between failure for six tires to just 3,667 miles — well below the norm. I have owned many cars and typically average about 75,000 or more miles per tire, and never have catastrophic blowouts. The blowouts seem to occur because the Pirelli ride-flat tires have exceptionally stiff sidewalls that appear to fail under lateral impact resulting from even the most minor road imperfections. The car’s forward camber, low center of gravity, and heaviness exacerbate the problem. Two blowouts occurred while transiting over standard slightly recessed steel manhole covers traversed by thousands of vehicles daily. I have driven other Mercedes loaner vehicles with no incident. The problem appeared within a week of vehicle lease (May 2023) and I lost three tires in October 2025, within days of each other: once the day after a prior repair. I was also stuck waiting for repairs on a busy highway for 3 hours. This is a dangerous situation and needs a recall. Once is bad luck, twice is peculiar, three times is a pattern, four times is a design Yaw, and six times it’s negligence. I think the car is great otherwise but this is a dangerous design flaw and needs to be addressed by the company.
My Mercedes EQE equipped with 21” AMG wheels has suffered six blowouts using Pirelli ride flat tires that came with the car. It seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when I leased it. Various EQE, EQS, and S Class owners have reported the same problem in online forums over the last several years, specifically with 21” AMG wheels and ride flat tires. All cases of this happening presented immediate risks, fortunately no crash occurred. Four incidents damaged one front tire, one incident damaged a front and rear tire. Mercedes should recall vehicles with this wheel and tire combination. The car has just 22,000 miles, bringing the mean time between failure for six tires to just 3,667 miles — well below the norm. I have owned many cars and typically average about 75,000 or more miles per tire, and never have catastrophic blowouts. The blowouts seem to occur because the Pirelli ride-flat tires have exceptionally stiff sidewalls that appear to fail under lateral impact resulting from even the most minor road imperfections. The car’s forward camber, low center of gravity, and heaviness exacerbate the problem. Two blowouts occurred while transiting over standard slightly recessed steel manhole covers traversed by thousands of vehicles daily. I have driven other Mercedes loaner vehicles with no incident. The problem appeared within a week of vehicle lease (May 2023) and I lost three tires in October 2025, within days of each other: once the day after a prior repair. This is a dangerous situation and needs a recall. Once is bad luck, twice is peculiar, three times is a pattern, four times is a design flaw, and six times it’s negligence. I think the car is great otherwise but this is a dangerous design flaw and needs to be addressed by the company.
It happen 4 times during normal driving on local roads on nice weather and no car infront . My car just stop violently and make a lound noise as if it hit something .It happen very quick and became normal as if nothing wrong .Reported and brought car to dealer after a week there not found any defects.The 5th times happen when car pull out from driveway with no car around. I belived this a saferty hazard because if it happen during driving on hiway i could get hit from behide for sudden stop.
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Questions about the 2023 Mercedes-Benz Eqe 350 4matic
Is the 2023 Mercedes-Benz Eqe 350 4matic reliable?
Owners have filed 9 complaints about the 2023 Mercedes-Benz Eqe 350 4matic, 4.5 times a typical Eqe 350 4matic model year.
What is the most common problem with the 2023 Mercedes-Benz Eqe 350 4matic?
Driver assistance and stability, with 4 complaints. Next is acceleration (3).
How many recalls does the 2023 Mercedes-Benz Eqe 350 4matic have?
2 recalls, covering steering and electrical system.
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