The contact owns a 2016 Mercedes-Benz GLC300. While driving at an undisclosed speed, there was an abnormal gasoline odor inside the vehicle. The gasoline odor was also outside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the failure was not under recall. The manufacturer was not notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 21V961000 (Fuel System, Gasoline). The failure mileage was 38,000.
The worst 2016 Mercedes-Benz GLC problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
- Driver assistance1
- Fuel system1
- Steering1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
- Driver assistance1
- Fuel system1
- Steering1
Recalls
No recalls on record for this model year.
Defect investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Technical service bulletins for the 2016 Mercedes-Benz GLC 58
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Clanking noise from the area of the speakers in the doors
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper...
- Headlamp, front fog lamp leaky or fogged
- MBUX head unit display with red text box "System Inoperative". ONLY for vehicles with SA code (549+21U) or...
- Load compartment cover generates a creaking noise during driving when pulled out to covering position
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Headlamp, front fog lamp leaky or fogged
- Headlamps leaking or fogged
What 2016 Mercedes-Benz GLC owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Mercedes-Benz GLC 300. The contact stated that while the vehicle was in for routine maintenance, the mechanic discovered severe rusting and corrosion to the rear subframe of the vehicle, near the rear axle area. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 126,800.
Putting this car into park will normally automatically set the parking brake. Earlier that day, it did not set the brake. I assumed I must have hit some button or something on my dash to cause that. But then on the freeway, the car (for want of a better term) started wiggling and I found it hard to control it with the steering wheel. It stopped doing that for a few seconds, and then immediately happened again. As I started to change lanes to move toward the right side of the freeway, it did it a third time but it was worse and I had no control at all. It was moving toward the right but out of control and went up on an embankment and then back down again. When I looked into it, I realized it was doing exactly what is described in a recall for this make, model and year when the electronic stability program control goes bad. But my VIN is not in the series that was recalled. Perhaps it is worth looking as to whether the VIN numbers should be expanded, especially if other vehicles are having this problem. I was lucky. All other cars managed to swerve out of my way as I went across the lanes of traffic, but I could have been killed. You asked if there was a police report. I don't remember what they took down. But there was calif hwy patrol there, a fire truck, and an ambulance. And auto club has the information.
Compare the 2016 Mercedes-Benz GLC
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Questions about the 2016 Mercedes-Benz GLC
Is the 2016 Mercedes-Benz GLC reliable?
Owners have filed 3 complaints about the 2016 Mercedes-Benz GLC, close to a typical GLC model year.
What is the most common problem with the 2016 Mercedes-Benz GLC?
Body and structure, with 1 complaint. Next is driver assistance (1).
How many recalls does the 2016 Mercedes-Benz GLC have?
No recalls on record.
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