2017 Mercedes-Benz GLE 350: sunroof shattered

Filed Nov 30, 2025 · TX

Panoramic sunroof suddenly exploded while driving. It was the rear section of the sunroof. There was a loud boom sound. There were no vehicles nearby kicking up rocks, etc. I jumped and screamed but managed to remain somewhat calm trying to figure out where the sound came from in the vehicle. I then realized it was the panoramic sunroof as sunlight began to trickle into the vehicle. Fortunately, the shade had been pulled closed. Otherwise, more tiny shards of glass would have immediately fallen on me. I handed to situation over to my insurance company for repair.

Filed Oct 28, 2025 · TX

I am writing to formally report a serious safety incident involving my Mercedes-Benz vehicle. While driving home recently, without any warning, I heard a sudden explosion that sounded like a gunshot. In an instant, shattered glass fell throughout the interior of the car, covering my daughter, grandson, and me. Fortunately, the only other vehicle nearby was at a considerable distance; otherwise, the outcome could have been catastrophic. Our car swerved sharply as a result of the shock. We came to realize that the sunroof had exploded and completely shattered.

Filed Apr 28, 2023 · TN

My sunroof exploded for no reason. There was no accident or impact. The car was stationary and the glass just blew out.

Filed Sep 23, 2022 · Body · TX

The sunroof exploded spontaneously and shattered without warning while driving on a highway (I20 ) from Tyler TX to DFW airport around 10 AM bright sunny Tuesday morning.I was terrified and now feeling unsafe to drive this car with this kind of unsafe sunroof product henceforth. I called Mercedes Benz USA and said the car is out of warranty and did not want to check and investigate this safety failure and be responsible to make good to replace the sunroof in order to ensure it is safe to drive this car again. We want to report this incident to you. We also informed them that there were previous same issue of there older model but they said there is nothing they can do. They are not interested in investigating this safety issue either.

Filed Feb 21, 2019 · 35,000 miles · TX

Feb 8, 2019 vehicle was southbound on I-45 south of houston all windows closed and sunroof closed. Vehicle speed approximately 75mph. Moderate traffic but nothing forward of vehicle for several car lengths. No high profile vehicles or trucks. Car had been on the road approximately 3.5 hours without stopping all highway speed. At approximately 11l30am the sunroof exploded up and out of the vehicle without warning. Fortunately I did not lose control of the vehicle. I was able to get the vehicle immediately to the mercedes dealer who was within 4 miles of the incident area. The service manager matt was very quick to tell me that I had to contact mercedes national customer svc to file a report because they wouldn't reimburse the dealership as a warranty issue ( indicating to me that this has happened frequently as the answer was immediate) images show the glass remnants pushed up and outward. Most glass went out of vehicle.

Filed Mar 14, 2018 · Visibility · 18,000 miles · TX

Tl* the contact owns a 2017 mercedes-benz gle350. While driving 65 MPH, the sun roof exploded without impact. There were no warning indicators illuminated before the failure. No injuries occurred from the shattered glass. The vehicle was taken to mercedes-benz of west houston (1025 hwy 6, houston, tx 77079, (281) 492-5800) where the contact was advised that a new sun roof would have to be paid for by the contact. The manufacturer was not notified. The VIN was unknown. The failure mileage was 18,000.