I noticed fuel / gas smell from my vehicle. I looked up cause for this type of occurrence. I was referred to a recall bulletin for this particular cause - Recall Campaign #2013020002. My vehicle (VIN #) is not on the recall list. Both MB dealerships in my area state I would have to cover the cost to replace the Fuel Filter Flange. I am certain the Fuel Filter Flange is defective and should be listed in the recall. I pulled up the rear seat and removed the cover to expose the Fuel Filter Flange. There was gasoline on top of the Fuel Filter Flange. (I have documented with pictures).
2011 Mercedes-Benz GLK350 fuel system problems
21 complaints (16% of all complaints for this car). Typical mileage when it fails: 122,078. 1 crash reported.
- owner complaints
- 21
- of this car's complaints
- 16%
- typical mileage
- 122,078
- crashes
- 1
- recalls
- 1
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Mercedes-Benz GLK350 fuel system problems in other years
Specific symptoms reported on the 2011 Mercedes-Benz GLK350 fuel system
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Fuel system, gasoline
- What is wrong
- Mercedes-Benz is recalling certain model year 2011-2012 S400, S550, S550 4Matic, S63 AMG, C300, C300 4Matic, E350, GLK350, GLK350 4Matic, CL550 4Matic, and CL63 AMG vehicles manufactured from April 18, 2011, through July 12, 2011. Due to an irregularity stemming from the molding process of the fuel filter flange, the fuel filter flange may crack when operated in high temperatures.
- Risk
- If the fuel filter flange cracks, it will leak fuel which may lead to a fire if an external ignition source is present.
- Remedy
- Mercedes-Benz will notify owners, and dealers will replace the fuel filter, free of charge. The recall campaign is expected to begin in February 2013. Owners may contact Mercedes-Benz at 1‑800‑367‑6372.
Recall number 12V557000 · Recall details
What 2011 Mercedes-Benz GLK350 owners say
Most recent owner complaints, unedited.
After a fuel fill-up, I smell fuel inside the cabin and outside by the gas tank opening. This causes a constant stress..., what if there is a fire? I heard and read so many similar complains and concerns. This should constitute for a RECALL. What is the responsibility of the federal safety agency to the consumer's safety.
When we fill up the SUV with gas, there is a very strong odor of gas outside of the passenger door & some odor "inside the SUV. We looked online Motortrend.com said Certain 2011-2012 MB CLK 350 4matic are being recalled for a potential fuel leak caused by a crack in the fuel filter flange, Dec 15, 2012.' We stopped by MBenz of Lynnwood, Wa and spoke Garrett, a service rep. Garrett said that this was not a safety issue and we can continue to safely drive the SUV. We disagreed! We are very concerned because we believe there is a safety issue, our SUV has a crack fuel line could catch on fire while we are driving and potentially anyone around us could be affected. We did not get a malfunction or error message.
Vaporized gasoline fuel odor emanating from the back seat area due to fuel filter flange crack
I noticed the smell of fuel coming from my vehicle, specifically when I top off at the gas station. This is dangerous as fuel can combust if ignited. I took the vehicle to be service, to find out about the fuel odor and was advised of the federal safety agency recall. Upon researching I see that although the federal safety agency recall #12V557000 specifically covers this issue, when entering my VIN, the recall does not appear for MY specific vehicle, which is a 2011 GLK-350. It appears there are several affected vehicles not included in the recall. This is a failure on behalf of Mercedes Benz as it is simple to conclude that the issue includes more vehicles than initially recalled. These vehicles need to be included as well.
I'm having the same issues as described in Recall no. 12V557000. However when I called Mercedes they mentioned that my Vin wasn't part of that recall. I don't understand how can that be when my car is 2011-2012 glk350 model as described in recall and I smell gas, can see gas leaking and the flange where my fuel filter is cracked as well as the flange to the fuel pump side. This car as well as many other Mercedes have two separate flanges that are prone to crack and not just the fuel filter side but the fuel pump side as well. there's many forums where they all have complained about this issue. If you can smell gas, there's obviously fuel vapors leaking and not to the mentioned the physical leak that is landing everywhere you drive. This is a serious fire hazard and is extremely harmful to my kids and passengers.
Fuel/Propulsion System - There is a gas leaking from somewhere above the gas tank. I did not have this fixed yet because I see a recall for this but my VIN wasn't included in the initial recall. There are 17 other complaints on here for the same issue but we haven't been included in the recall as of today 1/2/2023. The recall that fixed other 2011 GLK 350s is the federal safety agency CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE). My car is available for inspection upon request. I am very afraid of a fire because the tray underneath the car on the passenger side is full of gas & the tray is right over the exhaust. I stuck a large cotton swab in the tray to soak up the liquid & since it smelled like gas I tried to light it. It caught on fire immediately. This is definitely a safety hazard as it can ignite if a spark or lit cigarette would happen to bounce up in there. Yes it is unlikely but I have seen stranger things. The tray holds a large amount of gas and is directly under the gas tank. The check engine light came on and the diagnostic machine says fuel evap control system leak. A mechanic looked at the leak after taking the rear passenger tire off and finding the gas pooling in that tray. Odometer reads 145,000.
The fuel tank flange cracked. After refill the tank, the fuel smell is in the cabin, and fuel leak out under the seat.
Fuel leaking from top of the fuel tank.
Because of the low quality of the plastic, which was used in the fuel pump body on my glk350, formed a crack on both bodies of the fuel tanks. Fuel is coming out directly under the rear seat and dripping down to the road. This is a safety hazard, and could cause a possibility of fire.
Questions about the 2011 Mercedes-Benz GLK350 fuel system
Does the 2011 Mercedes-Benz GLK350 have fuel system problems?
Owners have filed 21 complaints about the fuel system of the 2011 Mercedes-Benz GLK350, 16% of all its complaints.
At what mileage do 2011 Mercedes-Benz GLK350 fuel system problems start?
The typical (median) mileage in owner complaints is 122,078 miles.
Was there a recall on the 2011 Mercedes-Benz GLK350 fuel system?
Yes, 1 recall: 12V557000. Check your VIN to see if your car still needs the free repair.
What year does the Mercedes-Benz GLK350 have the most fuel system problems?
The Mercedes-Benz GLK350 model years with the most fuel system complaints are 2010 (30 complaints), 2011 (21 complaints) and 2012 (13 complaints).
Other 2011 Mercedes-Benz GLK350 problems
Airbags 92Brakes 6Steering 6Electrical 5Engine 4Body 3Acceleration 2Lights 2Suspension 2Transmission 2Visibility 2
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