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2011 Mercedes-Benz GLK350 fuel system complaints

Page 2 of 2: complaints 11 to 21 of 21, newest first, as owners wrote them.

See the summary of 2011 Mercedes-Benz GLK350 fuel system problems: which part fails, at what mileage and related recalls.

Filed Sep 14, 2020 · Fuel system · CA

Tl* the contact owns a 2011 mercedes-benz glk350. The contact stated while driving 60 MPH, the check engine warning light illuminated and the contact started to smell fuel fumes inside the cab of the vehicle. The contact stated she was able to drive to her destination. The vehicle was taken to local dealer mercedes-benz of san francisco located at 500 8th st, san francisco, ca 94103, (415) 673-2000, however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact continued to experience the failure and saw fuel leaking inside of the vehicle. Upon investigation, the contact associated the failure with the federal safety agency campaign number: 12v557000 (fuel system, gasoline) however, the VIN was not included. The manufacturer had been informed of failure. The failure mileage was unknown. *ln

Filed May 18, 2020 · Fuel system · TX

The vehicle did not pass inspection showing a small fuel leak. I noticed a smell of fuel odor coming from outside parked vehicle and noticed a leak coming from underneath the vehicle as well. It appears to leak the most when the gas is full. The vehicle was taken to a certified mechanic who diagnosed that the fuel leak with the fuel pump. The certified mechanic informed the contact that their failure was related to the federal safety agency campaign number 12v557000 (fuel system, gasoline). I contacted park place mercedes of grapevine, tx, phone number 843‑815‑0300) who informed me my vehicle was not included in the recall. The vehicle had not been repaired as of yet. The approximate failure mileage was 56,000. This issue seem to be wider than the initial recall sample. This is very dangerous.

Filed May 1, 2020 · Fuel system · 152,000 miles · TX

Tl* the contact owns a 2011 mercedes-benz glk350. The contact stated that there was an abnormal fuel odor inside and outside of the vehicle after refueling. Additionally, while driving, the check engine warning light illuminated. The contact also stated that there was an abnormal odor in the garage after the vehicle was parked. The contact stated that there was no evidence of a fuel leak under the vehicle. Mercedes-benz of el paso, mercedes-benz building, 1122 airway blvd, el paso, tx 79925, (915)613-1694, was contacted by phone and informed of the failure. An appointment was scheduled to have the vehicle diagnosed which was still pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.

Filed Jan 15, 2020 · Fuel system · 100,000 miles · SC

Tl* the contact owns a 2011 mercedes-benz glk350. The contact stated that they would smell a fuel odor coming from outside the vehicle. The contact stated they noticed a leak coming from underneath the vehicle as well. The vehicle was taken to a certified mechanic who diagnosed that the fuel leak with the fuel pump. The certified mechanic informed the contact that their failure was related to the federal safety agency campaign number 12v557000 (fuel system, gasoline). The contact took the vehicle to the dealer (mercedes-benz of hilton head located at 155 fording island rd, bluffton, sc 29910 phone number 843‑815‑0300) who informed the contact that their vehicle was not included in the recall. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

Filed Nov 26, 2019 · Airbags, Fuel system · MD

I have two recalls for my vehicle and mercedes has made no effort to contact me regarding repairs since 2011. I have take my vehicle in for service mutliple times and the recalls has not been repaired.

Filed Oct 13, 2019 · Fuel system · 122,078 miles · AZ

When I fill up my 2011 glk 350 with gas I have a very strong raw gas smell from the vehicle. It is so bad that I am afraid it will cause a fire inside my garage. It goes away as the fuel is run out of the vehicle. I check with mercedes and with my VIN # it was not on a recall list however many other glk 350 were on a recall list for the same problem. It is recall 12v557000. I feel mercedes should cover all 2011 glk 350 for this issue as it is a definite safety issue with raw gas leaking. It was also in a bulletin sent to dealers about this issue. The federal safety agency id 10059568. It is a leaking fuel filter flange. It is also a very dangerous problem!! The fix for it is replace the fuel filter flange and plastic pump also normally at a cost of $1200.00 at the dealer. Mercedes needs to recall all 2011-2012 glk 350 for this issue in my opinion.

Filed Oct 11, 2019 · Fuel system · 160,000 miles · CA

Tl* the contact owns a 2011 mercedes-benz glk350. The contact stated that the service engine indicator illuminated upon starting the vehicle. The contact had a neighbor inspect the vehicle and a diagnostic code appeared, indicating a fuel leak. The contact associated the failure with the federal safety agency campaign number: 12v557000 (fuel system, gasoline). The contact called and left a message with mercedes-benz of ontario (3787 e guasti rd, ontario, ca 91761, 909‑212‑8400) and had been waiting for a call back. The manufacturer was notified of the failure and stated that they could not assist since her VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 160,000.

Filed Sep 19, 2019 · Fuel system · 61,000 miles · CA

Tl* the contact owns a 2011 mercedes-benz glk350w2. The contact noticed that once the fuel tank was full, the fuel began to leak out without warning. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The contact referenced the federal safety agency campaign number: 12v557000 (fuel system, gasoline) as a possible cause of the failure. The vehicle was not repaired and the failure recurred. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 61,000.*pm consumer states that fuel leak was due to a crack in the plastic housing. On 11/05/19 vehicle was taken to mercedes benz of ontario (ontario, ca) to be repaired. The fuel tank, fuel pump, and fuel filter were replaced under an emissions warranty.

Filed Mar 3, 2019 · Fuel system · 3 miles · HI

Gasoline smell when fuel tank is full. I removed my rear seats and removed access panels to fuel filter/pumps...and discovered the passenger side access panel had gasoline on the unit and surrounding area. Somehow, there is a gasoline leak coming from that passenger side unit. I did not take any photos since I did not want any active electronics near the gasoline and gasoline fumes.

Filed Feb 1, 2019 · Fuel system · 154,000 miles · CA

Smells like gas, seems to be a small fuel leak

Filed Dec 31, 2018 · Fuel system, Steering · 52,700 miles · CA · crash · fire

I've been smelling gas an fumes field about 3 months and noticed thatlayely ive been losing gas and mileage at first I thought it just be over flow but it's gotten worse.im now having trouble getting my car into tht right gear I can only think that my gas and transmission is faultering somehow though I haven't taken it in due to money issues at this time. My steering column and handling seems out of alignment column feels shaken and faulty and difficult to handle at times at others times

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