The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of the federal safety agency Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had experienced the failure. VIN tool confirms parts not available.
2017 Mercedes-Benz Metris tires complaints
Page 2 of 2: complaints 11 to 13 of 13, newest first, as owners wrote them.
The contact owns a 2017 Mercedes-Benz Metris. The contact stated that the rear back-up camera would display a blank image while in use. The contact also stated that he replaced four tires after he noticed that the tread on all four tires were wearing excessively. The contact then received notification of the federal safety agency Campaign Numbers: 22V099000 (Back Over Prevention) and 22V482000 (Tires) however, the parts to do the recall repairs were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The failure mileage was approximately 25,000. VIN tool confirms parts not available.
Tl* the contact owns a 2017 mercedes benz metris equipped with hankook tires, tireline ventus s1 noble 2, tire size 225/55/r17, dot # 5mkc1ah0316.. The contact stated that the tires were just rotated and was driving at 75 MPH and the front driver's side tire blew out from inside outward. The contact pulled over along the left side median lane on the highway. The contact then had to pull over the right side of the highway with the assistance of her towing service. The damaged tire was replaced on the side of the road and then the contact took the tire to the vehicle dealer rbm of atlanta 7640 roswell rd, atlanta, ga 30350 (770) 390-0700 who confirmed it was tire malfunction not from hitting a foreign object. The contact had all four tires replaced by the dealer. The tire dealer manufacturer was called by the contact and had pictures of the damaged tire sent to them. The contact currently had all four hankook tires in her possession. The tire failure mileage and the vehicle failure mileage was 22,000. *dt*jb*dt
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