2001 Mercedes Benz ML320: sudden loss of power

Filed Mar 6, 2009 · Steering · 120,494 miles · CA

2001 mercedes-benz ml320 has a recall for power steering pump. Consumer states that the dealership repaired the hose and clamp but refused to replace the power steering pump. *nj the consumer stated the power steering pump had failed previously and ran completely dry and was making a lot of noise and there was a loss of power steering control. The consumer stated the failure of the hose and clamp caused damage to the power steering pump. The consumer was informed the recall only covered repairs to the hose and clamp and additional damage was not covered.

Filed Nov 12, 2003 · Steering · 39,678 miles · CA

Vehicle was repaired under recall 03v121000 concerning power steering hose clamp. After the repairs were done, the vehicle lost power steering while driving 55 MPH due to a clamp failure. This demonstrated that recall remedy was inadequate.*ak after the recall failure, the consumer learned mercedes redesigned the clamp three times. The clamp used on the consumer's vehicle wasn't the same clamp being used throughout the recall. Mercedes was continuing to modify the clamps. Consumer noted that the recall should be recalled again. Steering was lost without notice and which was unacceptable. *ph

Filed Jul 3, 2003 · Body, Brakes · 52,025 miles · FL

The defect stated in recall 03 v 121 000 for the power steering hose clamp happened while the consumer was waiting to be notified. *ak the consumer experienced the following: the entire instrument cluster lit up and flashed and beeped, lost the speedometer, tachometer, gas/gas temperature gauge, and the vehicle had gone into second gear and did come out for some time(discovered it was in limp-home mode). The service dealer advised the consumer that the problem was the gear selector. The instrument cluster lights had gone off, except for the bas/brake assist system light, the gauges, speedometer, and tachometer had resumed. There was an incident where half of instrument cluster display on the left lit up, although the vehicle continued to run. The service dealer thought the problem may have been the battery. During a rainstorm, the entire instrument panel lit up, the tachometer, speedometer, and the gas gauge stopped and the instrument panel kept beeping intermittently but did not go into limp mode. There was a crack in one of the d-pillars, and the rear hatch lock did not work. The ignition lock seemed loose since the gear shift assembly had been replaced, the windshield washer reservoir leaked. The bas/esp control module had been changed, but the problem persisted. The consumer was told the vehicle needed a new battery. The brake pad wear light displayed, the power steering had failed again. The consumer was advised the vehicle needed front and rear brakes then was told that it was a clamp problem. Also the driver's window switch hesitated. The safety recall notice that related to the failure of the hose clamp for the power steering fluid which apparently caused the complete loss of power steering in the vehicle as well as damage to the hydraulic fluid pump which resulted in repairs performed on the vehicle. The consumer requested full reimbursement for the charges related to the repairs. Recall# 03v121000 *scc

Filed Jun 19, 2003 · Steering · MD

While driving and without warning would lose power steering. Dealer notified.

Filed Mar 6, 2003 · Steering · NY

Lost power steering while driving. Was told by mercedes on-call service technician that the clamp to the power steering is coming loose in all of the ml 320's and the car still isn't being recalled. In fact there were two other complaints in the one hour he was there helping me.

Filed Jan 28, 2003 · Steering · FL

Vehicle lost power steering at 40 MPH, dealer determined AC fuse had blown. Dealer replaced wiring harness and hose. Ts