Check a VIN

April 1, 2025 Service bulletin

Complaint Vehicle with atypical reduced heat output

Mercedes-Benz technical service bulletin LI83.20-P-051802 for 2010-2014 Mercedes-Benz C300, 2006-2017 Mercedes-Benz E350 and 2008-2009 Mercedes Benz C300 and others.

Bulletin number
LI83.20-P-051802
Component
Engine
Summary
Complaint Vehicle with atypical reduced heat output. Cause Silicate granulate may have escaped from a damaged bag in the expansion reservoir (not visible), reducing the coolant flow in the heater heat exchanger (see picture). Remedy With the aforementioned complaint, make sure that the cooling circuit is inspected for silicate residues after all standard tests are completed. The silicate residues tend to accumulate upstream of the shutoff valve for the heater hot water pulsed valve. If there are silicate residues in the coolant, the engine must be flushed thoroughly. To make sure that all silicate residues are removed from the cooling circuit, the following parts must also be replaced (cleaning of these components is not sufficient): Coolant expansion reservoir, radiator, oil/water heat exchanger (oil cooler), heater valve, heat exchanger of heater, coolant and, if installed, the electric water pump for the residual heat utilization system. Determine the parts for the respective vehicle in the EPC.

Owners of these vehicles have filed 1,248 complaints in the engine category.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Mercedes-Benz C300?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history