Sunroof recall - the panel has become loose and the covering needed to be removed for safety (falling). I called my local mercedes dealer for the recall replacement and they said they do not have the parts. I asked can they call me when they come in and they said they cannot because they don't know if they will ever come in. They offered no solution.
The worst 2010 Mercedes-Benz CLS550 problems
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Recalls 3
Visibility: sun/moon roof assembly
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
- Risk
- A detached sunroof panel can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall is an expansion of previous the federal safety agency recall number 22V‑954. MBUSA's number for this recall is 2024120001/2/3.
Recall number 24V874000 · Recall details
Visibility: sun/moon roof assembly
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
- Risk
- A detached sunroof panel may become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall expands the federal safety agency recall number 19V‑918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Recall number 22V954000 · Recall details
Visibility: sun/moon roof assembly
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit:
- Risk
- A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020040011.
Recall number 19V918000 · Recall details
Technical service bulletins for the 2010 Mercedes-Benz CLS550 37
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- The warranty on the SBC Hydraulic Unit for MY 2003-2006 Model 211, MY 2006 Model 219, and Model Year...
- In our continuing efforts to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (MBUSA) has...
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Clanking noise from the area of the speakers in the doors
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper...
- Headlamp, front fog lamp leaky or fogged
- Headlamp, front fog lamp leaky or fogged
- Headlamps leaking or fogged
- Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick...
What 2010 Mercedes-Benz CLS550 owners say
Most recent owner complaints, unedited.
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Questions about the 2010 Mercedes-Benz CLS550
Is the 2010 Mercedes-Benz CLS550 reliable?
Owners have filed 1 complaint about the 2010 Mercedes-Benz CLS550, fewer than a typical CLS550 model year.
What is the most common problem with the 2010 Mercedes-Benz CLS550?
There are not enough complaints to tell.
How many recalls does the 2010 Mercedes-Benz CLS550 have?
3 recalls, covering visibility.
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