2001-2011 Mercedes Benz AMG E53, Mercedes Benz C230 and others recall: sun/moon roof assembly

Mercedes-Benz USA, LLC reported this safety recall on November 19, 2024. It covers about 33,456 vehicles.

vehicles affected: 33,456
reported: Nov 19, 2024
owners notified: Jan 10, 2025
related complaints: 118

Visibility: sun/moon roof assembly

What is wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall is an expansion of previous the federal safety agency recall number 22V‑954. MBUSA's number for this recall is 2024120001/2/3.

Recall number 24V874000

Affected vehicles

Mercedes Benz AMG E53 2007-2009 2007 2008 2009
Mercedes Benz C230 2002-2007 2002 2003 2004 2005 2006 2007
Mercedes Benz C240 2001-2005 2001 2002 2003 2004 2005
Mercedes Benz C280 2006-2007 2006 2007
Mercedes Benz C320 2001-2005 2001 2002 2003 2004 2005
Mercedes Benz C350 2006-2007 2006 2007
Mercedes Benz CLK320 2003-2005 2003 2004 2005
Mercedes Benz CLK350 2006-2009 2006 2007 2008 2009
Mercedes Benz CLK500 2003-2007 2003 2004 2005 2006 2007
Mercedes Benz CLK550 2007-2009 2007 2008 2009
Mercedes Benz CLS500 2006 2006
Mercedes Benz CLS550 2007-2009 2007 2008 2009
Mercedes Benz E320 2003-2009 2003 2004 2005 2006 2007 2008 2009
Mercedes Benz E500 2003-2006 2003 2004 2005 2006
Mercedes Benz E550 2007-2009 2007 2008 2009
Mercedes-Benz AMG C32 2002-2004 2002 2003 2004
Mercedes-Benz AMG C55 2005-2006 2005 2006
Mercedes-Benz AMG Clk55 2003-2005 2003 2004 2005
Mercedes-Benz AMG Cls55 2006 2006
Mercedes-Benz AMG Cls63 2007-2011 2007 2008 2009 2010 2011
Mercedes-Benz AMG E55 2003-2006 2003 2004 2005 2006
Mercedes-Benz AMG E63 2007-2008 2007 2008
Mercedes-Benz CLS550 2010-2011 2010 2011
Mercedes-Benz E350 2006-2009 2006 2007 2008 2009

Owner complaints about the same problem

Owners of these vehicles have filed 118 complaints about visibility problems.

Questions about recall 24V874000

Is there a recall on the 2001-2011 Mercedes Benz AMG E53, Mercedes Benz C230 and others sun/moon roof assembly?

Yes. Recall 24V874000, reported on November 19, 2024, covers about 33,456 vehicles.

What is the fix for recall 24V874000?

Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall is an expansion of previous the federal safety agency recall number 22V‑954. MBUSA's number for this recall is 2024120001/2/3.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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