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2002 Mercedes Benz C240 problems

The most common problem on the 2002 Mercedes Benz C240 is electrical system. It has fewer complaints than a typical C240 model year.

Typical yearClose to a typical year
Year score
78/100
Owner complaints
13
Recalls
3
Service bulletins
41
Worst area
Electrical

The worst 2002 Mercedes Benz C240 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Electrical
    4
  • Visibility
    4
  • Lights
    2
  • Airbags
    1
  • Body
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Electrical
    4
  • Visibility
    4
  • Lights
    2
  • Airbags
    1
  • Body
    1
  • Driver assistance
    1
  • Seat belts
    1
  • Seats
    1
  • Transmission
    1

Recalls 3

Visibility: sun/moon roof assemblyReported November 19, 2024 · 33,456 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall is an expansion of previous the federal safety agency recall number 22V‑954. MBUSA's number for this recall is 2024120001/2/3.

Recall number 24V874000 · Recall details

Visibility: sun/moon roof assemblyReported December 23, 2022 · 131,653 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk
A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall expands the federal safety agency recall number 19V‑918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Recall number 22V954000 · Recall details

Visibility: sun/moon roof assemblyReported December 20, 2019 · 747,928 vehicles affected
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit:
Risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2020040011.

Recall number 19V918000 · Recall details

See all 3 recalls for the 2002 Mercedes Benz C240

Technical service bulletins for the 2002 Mercedes Benz C240 41

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 41 bulletins for the 2002 Mercedes Benz C240

What 2002 Mercedes Benz C240 owners say

Most recent owner complaints, unedited.

Filed Oct 21, 2020 · Electrical · 90,000 miles · WA

Tl* the contact owns a 2002 mercedes-benz c240. The contact stated that the instrument panel lights failed to illuminate properly. The contact stated that the odometer was inoperable. The vehicle was taken to mercedes-benz of tacoma (1701-c alexander ave e, fife, wa 98424) where it was diagnosed however, the contact was still awaiting information on the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage approximately 90,000.*dt*jb*dt the consumer provided a photo.

Filed Aug 25, 2020 · Body · 185,318 miles · CA

Received the federal safety agency recall #19v918, mb campaign #2020040011, and brought vehicle to mercedes dealer, alfano, in san luis obispo, ca on 8/25/2020. Was told by dealer's service manager that vehicle production date was not available and that the vehicle did not match the models included in the recall, such production dates were from 01/16/2006 to 07/09/2006 inclusive. No inspection of the sunroof bonding or repairs were attempted on the vehicle. Image of service invoice attached to this document.

Filed Aug 25, 2020 · Visibility · WA

Tl* the contact owns a 2002 mercedes benz c240. The contact received the federal safety agency campaign number: 19v918000 (visibility). The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of seattle (2025 airport way s, seattle, wa 98134 (206) 331-4312) where it was informed that the vehicle was from canada. The vehicle was not diagnosed or repaired. The contact did not experience a failure. The manufacturer was contacted however no further assistance was provided. Parts distribution disconnect.

Filed Aug 20, 2020 · Visibility · 62,000 miles · MA

Tl* the contact owns a 2002 mercedes-benz c240. The contact received notification of the federal safety agency campaign number: 19v918000 (visibility). Flagship motorcars of lynnfield (385 broadway rte. 1 north, lynnfield, ma 01940) was contacted and an appointment was scheduled to have the recall repair performed. Upon leaving the dealer after the recall repair was performed, the contact attempted to use the sun roof however, the sunroof would not close. The contact drove the vehicle back to the dealer and explained the failure. The contact was informed that her sun roof would be reset. The contact was also informed that there was an issue with the motor and that she would have to pay out of pocket for a diagnostic test to determine the failure. The contact refused the serviced and asked the mechanic to seal the sun roof and return the sun roof to its original form. After leaving the dealer for the second time, the contact stated that the sun roof shook upon closing her front driver's side door. The contact then called the dealer back the next day and was informed that the sun roof shaking was not normal. She was advised to take the vehicle back to be inspected. The contact had yet to take the vehicle to the dealer. The contact attempted to notify the manufacturer of the failure however, she was unable to reach a representative. The vehicle had yet to be repaired. The failure mileage was approximately 62,000.

Filed Jun 3, 2020 · Visibility · 55,000 miles · CA

Tl* the contact owns a 2002 mercedes-benz c240. The contact stated that upon purchase of the vehicle, the sun roof rattled while driving at various speeds. The contact then received a notification of the federal safety agency campaign number :19v918000 (visibility) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the failure. The failure mileage was 55,000. Vin tool confirms parts not available.

Filed Apr 18, 2016 · Electrical · 120,000 miles · SC

Tl* the contact owns a 2002 mercedes-benz c240. While driving various speeds, the instrument cluster lights failed to operate. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the instrument cluster needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 06v028000 (interior lighting). The manufacturer was notified of the failure. The approximate failure mileage was 120,000. The VIN was not provided.

Filed Jan 4, 2016 · Electrical, Transmission · 125,000 miles · OR

Tl* the contact owns a 2002 mercedes benz c240. The contact stated that the vehicle failed to shift out of first gear and was leaking transmission fluid. In addition, the contact stated that the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission was leaking fluid in six different places and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

Filed Jul 19, 2014 · Electrical · NM

I am not sure why mercedes is doing this. I am sure the auto maker is aware of the situation and not doing anything about it. I have read numerous forums regarding the same issue. Electrical components not functioning properly. I demand mercedes to do something about this problem and they can not get away clean hands just like any other auto makers. This are people lives you are playing with and you as a automaker have no remorse for people lives. This is not a movie where you can just calculate your collateral damage and get away. Will never buy mercedes ever again. I am very disappointed. Its one issues after another. My car just stops on highway all of sudden loses power and have to turn it off and turn it on again. I had almost everything replaced in the car, spark plugs, alternator, battery(that went out 3 times). Oh don't get me started on the air conditioner - the parts are made so cheap that there is a little hook type thing that regulates the speed of the speed breaks so easily I cant believe it. Countless forum data exist and the federal safety agency doesn't do anything about it. Ban this automaker or tell them to give me a new car. Now I am looking to spend close to another $600-$1000 bucks to diagnose and replace parts. This is not a joke. Oh then there is that wheel bearing issue I mean come on my dad owns a honda accord older than mine all he has done to that car so far is oil change and regular maintenance. I demand some answer and possible compensation from the auto maker.

Filed Jul 2, 2014 · Lights · 200,000 miles · GA

Tl* the contact owns a 2002 mercedes benz c240. The contact's VIN was excluded from the federal safety agency campaign number: 06v028000 (interior lighting), although the instrument panel failure was identical. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 200,000.

Filed Sep 17, 2013 · Airbags, Driver assistance · 117,000 miles · CA · crash · 1 injury

While driving to get on the freeway from on ramp, miss judge and lost control of the steering wheel, vehicle flip from front to back on the ditch side of the road, driver was wearing a seat belt but got thrown out due to seatbelt malfunction. Front airbag on steering and passenger side did not deployed, driver sustained broken spinal (neck), trauma brain injury, broken collar bones, bruised lungs, two broken arms two broken legs.

Compare the 2002 Mercedes Benz C240

Other model years

200120022003200420052007

Questions about the 2002 Mercedes Benz C240

Is the 2002 Mercedes Benz C240 reliable?

Owners have filed 13 complaints about the 2002 Mercedes Benz C240, fewer than a typical C240 model year.

What is the 2002 Mercedes Benz C240 year score?

The 2002 Mercedes Benz C240 scores 78 out of 100 (average). The score compares it with the other model years of the Mercedes Benz C240: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2002 Mercedes Benz C240?

Electrical system, with 4 complaints. Next is visibility (4).

How many recalls does the 2002 Mercedes Benz C240 have?

3 recalls, covering visibility.

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