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2002 Mercedes Benz E320 problems

The most common problem on the 2002 Mercedes Benz E320 is engine and cooling. It has fewer complaints than a typical E320 model year.

Typical yearClose to a typical year
Year score
83/100
Owner complaints
23
Recalls
0
Service bulletins
44
Worst area
Engine
Fuel economy
21mpg

The worst 2002 Mercedes Benz E320 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Engine
    5
  • Electrical
    4
  • Airbags
    3
  • Brakes
    3
  • Transmission
    3

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Engine
    5
  • Electrical
    4
  • Airbags
    3
  • Brakes
    3
  • Transmission
    3
  • Steering
    2
  • Suspension
    2
  • Body
    1
  • Fuel system
    1
  • Lights
    1
  • Visibility
    1

Recalls

No recalls on record for this model year.

Technical service bulletins for the 2002 Mercedes Benz E320 44

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 44 bulletins for the 2002 Mercedes Benz E320

2002 Mercedes Benz E320 fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
3.2L 6‑cylRWD182621

What 2002 Mercedes Benz E320 owners say

Most recent owner complaints, unedited.

Filed Sep 3, 2020 · Visibility · 200,000 miles · CT

Tl* the contact owns a 2002 mercedes benz e320. The contact stated that the sun roof was unable to be opened and that the sun roof glass had become indented. Neither the dealer nor the manufacturer had been notified of the failure. The contact received notification of the federal safety agency campaign number: 19v918000 (visibility) for another mercedes-benz vehicle which she linked to the vehicle. The vehicle was not repaired. The failure mileage was approximately 200,000. *bf

Filed Jul 9, 2018 · Airbags · 67,000 miles · NY

Srs light is on

Filed May 9, 2016 · Brakes · 58,100 miles · FL

On april 25, 2016, I noticed that a white brake system indicator light came on while the engine was running. I was driving on a city street at about 10 MPH in traffic. Despite the white warning light, the foot brakes still held. It said "service brakes , visit workshop". I immediately drove to the sole authorised agent in trinidad, who ran some diagnostic tests on the car. They indicated that I needed to replace the defective sbc unit at an approximate cost of usd 3,000.00 plus usd 365.00 for labor. This, I could not afford as the total cost is quite exorbitant and surprising. After leaving the dealership and towards driving home, the red brake system indicator now lit up and I heard a loud warning signal. The warning sign said to stop the car, which I immediately did and managed to park the car at a friend's home as I could not reach my home. The car now had very little or no foot brakes and I had to depress the brake pedal right down in order to stop the car. I was driving at about 10mph in city traffic and this "no brakes" situation resulted in extreme danger to both me, my wife, pedestrians and other traffic. I was later informed that these sbc units were found to be defective and were previously recalled by mercedes benz, but I as an owner was never notified. In addition, the sole agents in trinidad for mercedes benz is refusing to honor the recall and change the sbc unit free of charge. I need urgent assistance in this matter either from mercedes benz USA or mercedes benz germany as I am a hapless victim of this mercedes benz sbc recall. Please note that even though the car was purchased new in september 2005, it has barely completed 58,000 miles. Since the car was bought, it has only been maintained and serviced by the sole mercedes benz agent in trinidad.mercedes benz recall number 2005070007 and 2005110001 and/or 2004050014

Filed Dec 22, 2015 · Electrical · 83,000 miles · NY · fire

Tl* the contact owns a 2002 mercedes benz e320. The contact stated that the fuse box and the computer burned. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The VIN was not provided. The failure mileage was 83,000.

Filed May 20, 2015 · Transmission · 118,000 miles · NC

While decelerating onto highway from on ramp, the transmission seems to slip out of gear. This has happened several times. It's is a scary situation to lose power as you merge into highway. I coasted to brake down lane. I shifted back into park gear to reset, then back into drive gear to resume travel. This has happened two more times since. Can be a dangerous in heavy traffic roadways.

Filed Dec 31, 2014 · Fuel system · GA

Tl* the contact owns a 2002 mercedes benz e320. The contact stated that while driving at various speeds, there was a gasoline fuel odor emitting from the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was unavailable. The failure mileage was unknown.

Filed Nov 26, 2014 · Engine, Suspension · 140,000 miles · FL

The car started having very strong vibrations at idle speed when car is in reverse or drive and stopped at a standstill with brake. Took it to shop and was informed that the vehicles motor mounts were in need of replacement, to the tune of over 600.00. Once again I have read a similar complaint in the database and really want to know why mercedes has not acknowledged the fact that this is a trend in the vehicles and come up with some type of recall or fix for the situation... Maybe most owners just unbegrudgingly pay whatever necessary to have their cars fixed oblivious to the fact that mercedes claim to fame is quality,reliability and longevity. I for one do not think that a car costing over 60,000.00 should be plagued by so many deficient manufacturing problems.

Filed Nov 26, 2014 · Electrical, Lights · 92,000 miles · FL

The temperature LED has completely gone out and the clock/gear selection LED is unreadable... I believe seeing another complaint of the same type in the database, don't remember the model but was wondering why if this is a trend does mercedes not have a fix for the situation. I realize that the warranty is only good for so long but if other cars all have similar problems it seems as if mercedes would want to protect the reputation of quality durability and excellence behind their name.

Filed Nov 26, 2014 · Airbags · 90,000 miles · FL

Exact date of incident not known I am third owner of car and have known the second owner the entire time of her ownership. The SRS light on the dash stays lit at all times, as does the passenger side airbag off indicator. Was wondering if this was a one incident type or if this is a trend among older e320's that are out of warranty.

Filed Nov 19, 2014 · Airbags · 140,000 miles · OK · crash · 1 injury

Tl* the contact owns a 2002 mercedes benz e320. While driving approximately 10 MPH, another vehicle crashed into the rear passenger side door of the contact's vehicle. The air bags deployed and metal shavings came out of the air bags. The contact was injured and required medical attention. A police report was filed. The vehicle was taken to an independent mechanic who stated that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 140,000. Updated 01/27/15

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Questions about the 2002 Mercedes Benz E320

Is the 2002 Mercedes Benz E320 reliable?

Owners have filed 23 complaints about the 2002 Mercedes Benz E320, fewer than a typical E320 model year.

What is the 2002 Mercedes Benz E320 year score?

The 2002 Mercedes Benz E320 scores 83 out of 100 (good). The score compares it with the other model years of the Mercedes Benz E320: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2002 Mercedes Benz E320?

Engine and cooling, with 5 complaints. Next is electrical (4).

How many recalls does the 2002 Mercedes Benz E320 have?

No recalls on record.

What year does the Mercedes Benz E320 have bad engine?

The Mercedes Benz E320 model years with the most engine complaints are 1999 (18 complaints), 2005 (17 complaints) and 1995 (10 complaints).

What gas mileage does the 2002 Mercedes Benz E320 get?

Official estimates for the 2002 Mercedes Benz E320 range from 21 mpg combined. The most efficient version (3.2L 6-cyl, RWD) gets 18 city and 26 highway.

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