The contact owns a 2013 Mercedes-Benz E550. The contact stated while driving approximately 35 MPH and depressing the vehicle brake pedal, the vehicle failed to immediately stop. During the failure, the "Forward Collision Avoidance" feature had malfunctioned. The contact stated that the failure had occurred on two separate occasions. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The failure mileage was 20,800.
The worst 2013 Mercedes-Benz E550 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags8
- Body3
- Brakes3
- Suspension3
- Engine2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags8
- Body3
- Brakes3
- Suspension3
- Engine2
- Driver assistance1
- Wheels1
Recalls 5
Communication
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:
- Risk
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019120008.
Recall number 19V787000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 19V010000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 18V043000 · Recall details
Air bags: frontal
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Risk
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 17V627000 · Recall details
Structure: body: hood
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
- Risk
- If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1‑201‑573‑5339. MBUSA's number for this recall is 2015020001.
Recall number 15V088000 · Recall details
Technical service bulletins for the 2013 Mercedes-Benz E550 142
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its...
- Engine
- Visibility/wiper
- Dear Dealer Partners, The part numbers listed in the chart below should no longer be installed, and any...
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Clanking noise from the area of the speakers in the doors
- A popup is seen on the HU with the message "data connection temporarily not available". Potentially...
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- After successful commissioning of the HERMES control unit (N112/9) with XENTRY Diagnosis DVD 03/2026, the...
- There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper...
What 2013 Mercedes-Benz E550 owners say
Most recent owner complaints, unedited.
While under a hard stop the vehicle’s rear end started to swing back and forth suddenly causing loss of control of the vehicle. Mercedes Benz diagnosed the problem as a rusted through subframe which they’ve said is a “known issue” and extended the warranty on the part. The part is unavailable and there’s no ETA from Mercedes which means that the vehicle is unsafe to drive and cannot be repaired.
The contact owns a 2013 Mercedes-Benz E550. The contact stated that upon taking the vehicle to the dealer for servicing, the dealer diagnosed that oil had leaked from the cam adjusters to the wiring harness and had reached the ECU. The dealer replaced the camshaft position sensors, the camshaft solenoid and the ECU. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
Rear frame and brake line damage due to rust and corrosion Problems identified by euro Motorcars Devon (car dealer) Car will not pass safety inspection Outside manufacturer warranty considerations Outside extended warranty considerations
Tl* takata recall. The contact owns a 2013 mercedes-benz e550. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ## VIN passed ## mercedes-benz 2013 e550 ##
Tl* takata recall. The contact owns a 2013 mercedes- benz e550. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. A failure was not experienced. Vin tool confirms parts unavailable.
Tl* takata recall. The contact owns a 2013 mercedes-benz e550. The contact stated that the recall notice for the federal safety agency campaign number: 18v043000 (air bags) was received. After contacting the dealer (mercedes benz of sarasota, 4754 clark rd, sarasota, fl) and the manufacturer, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2013 mercedes-benz e550c. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of oklahoma city (14240 broadway extension hwy, edmond, ok 73013, (405) 236-1224) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tl* takata recall. The contact owns a 2013 mercedes-benz e550. The contact received a recall notification for the federal safety agency campaign number: 18v043000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. Mercedes-benz of walnut creek (1301 parkside dr, walnut creek, ca 94596) confirmed that parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tamara recall. I learned today that mb sent notices supposedly in february of 2018 about cars that were now or ever have been in the state of georgia. Mine was sold in atlanta. I bought it as a certified preowned in 2014. I have received no notices. I also owned a 2011 ml 350 bluetec that I bought new in dec 2010. I have periodically received notices on that car for several years now, but still no action either. What is up? They know we own it. We always service it at a mb dealer.
Compare the 2013 Mercedes-Benz E550
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Questions about the 2013 Mercedes-Benz E550
Is the 2013 Mercedes-Benz E550 reliable?
Owners have filed 16 complaints about the 2013 Mercedes-Benz E550, close to a typical E550 model year.
What is the 2013 Mercedes-Benz E550 year score?
The 2013 Mercedes-Benz E550 scores 72 out of 100 (average). The score compares it with the other model years of the Mercedes-Benz E550: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2013 Mercedes-Benz E550?
Airbags, with 8 complaints. Next is body (3).
How many recalls does the 2013 Mercedes-Benz E550 have?
5 recalls, covering communication, air bags and structure.
Was there a recall on the 2013 Mercedes-Benz E550 airbags?
Yes, 3 recalls: 19V010000, 18V043000, 17V627000. Check your VIN to see if your car still needs the free repair.
What year does the Mercedes-Benz E550 have bad airbags?
The Mercedes-Benz E550 model years with the most airbags complaints are 2011 (32 complaints) and 2010 (30 complaints).
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