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2013-2015 Mercedes-Benz CLS400, Mercedes-Benz CLS550 and others recall: hood

Mercedes-Benz USA, LLC. reported this safety recall on February 13, 2015. It covers about 147,224 vehicles.

vehicles affected
147,224
reported
Feb 13, 2015
owners notified
Mar 6, 2015
related complaints
54

Structure: body: hood

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Remedy
MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1‑201‑573‑5339. MBUSA's number for this recall is 2015020001.

Recall number 15V088000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 54 complaints about body problems.

2015 Mercedes-Benz CLS4002013 Mercedes-Benz CLS5502014 Mercedes-Benz CLS5502015 Mercedes-Benz CLS5502013 Mercedes-Benz CLS632014 Mercedes-Benz CLS632015 Mercedes-Benz CLS632013 Mercedes-Benz E3502014 Mercedes-Benz E3502015 Mercedes-Benz E3502015 Mercedes-Benz E4002013 Mercedes-Benz E400 Hybrid

Questions about recall 15V088000

Is there a recall on the 2013-2015 Mercedes-Benz CLS400, Mercedes-Benz CLS550 and others hood?

Yes. Recall 15V088000, reported on February 13, 2015, covers about 147,224 vehicles.

What is the fix for recall 15V088000?

MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1‑201‑573‑5339. MBUSA's number for this recall is 2015020001.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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