I took car to dealer to have subframe repaired due to rust and the brake lines are rusted as well due to this issue and i am being charged for the brake lines.
2013 Mercedes-Benz E350 body problems
18 complaints (11% of all complaints for this car). Typical mileage when it fails: 100,000. 4 crashes reported.
- owner complaints
- 18
- of this car's complaints
- 11%
- typical mileage
- 100,000
- crashes
- 4
- recalls
- 1
Which part fails
- Body14
- Frame and members3
At what mileage
Complaints by mileage at the time of the problem.
Mercedes-Benz E350 body problems in other years
Related recalls
Structure: body: hood
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
- Risk
- If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1‑201‑573‑5339. MBUSA's number for this recall is 2015020001.
Recall number 15V088000 · Recall details
What 2013 Mercedes-Benz E350 owners say
Most recent owner complaints, unedited.
The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving at undisclosed speeds, the front end of the panoramic sunroof allowed water to leak into the vehicle during inclement weather. The local dealer was contacted, and the contact was informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. Upon further research, the contact related the failure to the federal safety agency Campaign Numbers: 19V918000 (Visibility) and 21V197000 (Structure); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Brake line corrosion and rear subframe corrosion
The brake lines leaked fluid brakes started failing. Brought to a repair garage. Advised that subframe is cracked and completely corroded. Mercedes is covering the subframe but not the inferior brake lines which are failing.
Rusted, corroded subframe. Diagnosed by dealer as unsafe to drive upon 70K service visit.
The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving approximately 10 MPH, the brake pedal was depressed; however, the vehicle failed to respond, and the vehicle veered into another lane. Additionally, while her son was driving at high speeds, he detected a shimmy in the front end. While approaching a stop, the brake pedal was depressed; however, the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the rear subframe needed to be replaced. The vehicle was repaired under warranty. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 30,000.
Same problem that many others have reported. Took car dealer for a battery. Was told subframe is rusted and about $5000 to fix and that if not fixed could lead to car failure. 1) Why has Mercedes not informed the many thousand 2010-2014 C-Class and E-Class drivers affected by this dangerous defect. Many do not take their cars to the dealership for service anymore and could miss the problem until it is too late. 2) These cars have been recalled in Germany and elsewhere. Why not in the United States? 3) Is this situation up the the standards of the federal safety agency? If not why has a recall not been ordered? 4) Is there a difference in weighing customer safety against company bottom-line in the US compared to other countries? Thanks.
The contact owns a 2013 Mercedes-Benz E350. The contact stated that while the vehicle was being State Inspected, the vehicle failed due to a rusted subframe. The contact stated while driving 65 MPH, there was sway coming from the rear-end of the vehicle. There was also a slight vibration coming from the vehicle. There were no warning lights illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
The contact owns a 2013 Mercedes-Benz E350. The contact stated that an abnormal, fuel odor was coming from the vehicle without warning. The contact later noticed a small leak coming from the fuel tank. The vehicle was taken to a dealer where it was confirmed that the fuel leak was caused by severe corrosion to the subframe. The contact was then informed that the vehicle was unsafe to drive. The manufacturer was notified of the failure, and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 100,000.
The contact owns a 2013 Mercedes-Benz E350. The contact stated that while driving at various speeds, after depressing the brake pedal, the vehicle was jerking and steering to the left independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear subframe needed to be replaced. The vehicle remained at the independent mechanic awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 181,000. The contact stated that the rusty subframe was so bad that if a piece had broken off it could have punctured the gas tank. The contact paid for the repairs necessary to fix the issues.
Questions about the 2013 Mercedes-Benz E350 body
Does the 2013 Mercedes-Benz E350 have body problems?
Owners have filed 18 complaints about the body of the 2013 Mercedes-Benz E350, 11% of all its complaints.
At what mileage do 2013 Mercedes-Benz E350 body problems start?
The typical (median) mileage in owner complaints is 100,000 miles.
Was there a recall on the 2013 Mercedes-Benz E350 body?
Yes, 1 recall: 15V088000. Check your VIN to see if your car still needs the free repair.
What year does the Mercedes-Benz E350 have the most body problems?
The Mercedes-Benz E350 model years with the most body complaints are 2014 (25 complaints), 2013 (18 complaints) and 2011 (15 complaints).
Other 2013 Mercedes-Benz E350 problems
Airbags 47Brakes 32Engine 15Suspension 13Electrical 12Fuel system 11Steering 10Acceleration 9Wheels 8Transmission 7Visibility 7Driver assistance 4Tires 3Seat belts 2Lights 1Seats 1
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