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2009-2013 Mercedes Benz C300, Mercedes Benz C350 and others recall: inflator module

Mercedes-Benz USA, LLC. reported this safety recall on January 10, 2018. It covers about 132,167 vehicles.

vehicles affected
132,167
reported
Jan 10, 2018
owners notified
Oct 31, 2018
related complaints
1,094

Air bags: frontal: passenger side: inflator module

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2013 C250, C250 Coupe, C350 Coupe 4Matic, C300 4Matic, C350, C350 Coupe, C63 AMG, C63 Coupe, E350 Cabrio, E350 Coupe, E550 Cabrio, E350 Coupe 4Matic, E550 Coupe, GLK350 4Matic, GLK250 Bluetec 4Matic, GLK350, SLS Coupe, SLS AMG GT Coupe, and SLS Roadster vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, MBUSA is recalling certain 2010 C300, C300 4Matic, C63 AMG, E350 Coupe, E550 Coupe, GLK350, and GLK350 4Matic vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." MBUSA is also recalling certain 2009 C300, C300 4Matic, C63 AMG, and C350 vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Recall number 18V043000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,094 complaints about airbags problems.

2009 Mercedes Benz C3002009 Mercedes Benz C3502009 Mercedes Benz C63 AMG2013 Mercedes Benz SLS2010 Mercedes-Benz AMG C632013 Mercedes-Benz AMG C632013 Mercedes-Benz C2502010 Mercedes-Benz C3002013 Mercedes-Benz C3002013 Mercedes-Benz C3502010 Mercedes-Benz E3502013 Mercedes-Benz E350

Questions about recall 18V043000

Is there a recall on the 2009-2013 Mercedes Benz C300, Mercedes Benz C350 and others inflator module?

Yes. Recall 18V043000, reported on January 10, 2018, covers about 132,167 vehicles.

What is the fix for recall 18V043000?

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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