I called the Dealership to schedule the appointment. They told me they have no appointment available for next 3 weeks and even I wait for that long they will not be able to provide me a loaner car. The total job time is 4-6hrs I am not willing to wait that long. This dealership was not helpful at all in-spite of this is a very serious safety concern. STOP DRIVE REMEDY. Worst Customer Service for the brand we have.
The worst 2010 Mercedes-Benz R350 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags7
- Brakes4
- Engine2
- Suspension1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags7
- Brakes4
- Engine2
- Suspension1
Recalls 3
Service brakes, hydraulic: power assist: vacuum
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
- Risk
- Reduced brake performance or brake failure can increase the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V‑315.
Recall number 24V298000 · Recall details
Service brakes, hydraulic: power assist: vacuum
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
- Risk
- Reduced brake performance or brake failure can increase the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Recall number 22V315000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1‑800‑367‑6372 and Chrysler owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V081000 · Recall details
See all 3 recalls for the 2010 Mercedes-Benz R350
Defect investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
Technical service bulletins for the 2010 Mercedes-Benz R350 46
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Mercedes-Benz USA, LLC will provide an Extended Modification Warranty for each vehicle that has received...
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Clanking noise from the area of the speakers in the doors
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Headlamp, front fog lamp leaky or fogged
- Headlamp, front fog lamp leaky or fogged
- Headlamps leaking or fogged
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick...
- Commissioning not possible after replacement of TRANSMISSION 722.9 or of electrohydraulic controller unit...
2010 Mercedes-Benz R350 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.5L 6‑cyl | 4WD | 14 | 19 | 16 |
What 2010 Mercedes-Benz R350 owners say
Most recent owner complaints, unedited.
The contact owns a 2010 Mercedes-Benz R350. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and became stiff. The vehicle was taken to the dealer and diagnosed with a faulty brake booster. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
The contact owns a 2010 Mercedes-Benz R350. The contact stated while driving 5 MPH, the vehicle made a squishing an abnormal knocking sound. The contact stated that as the speed increased to 15-20 MPH, the issue ceased. The contact stated that upon driving for an extended period, the brake pedal became stiff. The brake warning light was illuminated. The contact later received notification of the federal safety agency Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the dealer declined to honor the recall repair because the original brake booster had been replaced by the previous owner. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that the dealer needed to complete the recall repair. The vehicle was not repaired. The failure mileage was approximately 120,000. Parts distribution disconnect.
The contact owns a 2010 Mercedes-Benz R350. The contact received notification of the federal safety agency Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
"takata recall" still awaiting repair of driver frontal airbag the federal safety agency recall # 16v081 mercedes benz keeps telling me they don't have the part to make the repair.
Takata recall. I checked my VIN immediately following the announcement of the takata recall in 2016, and found that my car is impacted by this recall. I then contacted the local mercedes dealer to schedule the airbags replacement, but was advised that they will contact me once they receive the replacement air bags. I kept checking with them every 3 months, but received the same response. I just received a notice that takata filed recently for chapter 11 in the us. I would like to understand file a complaint against mercedes benz USA for neglecting to replace the airbag in my car, and force the company to replace the air bag free of charge as part of this recall,
Takata recall I have repeatedly received mail that my r350 has had a safety recall that urgently needs to be addressed. For over a year I have been contacting my dealer and I am told that the parts are not available. According to takata, in the event of an inflatorrupture, metal fragments could pass through the air bag cushion material, which may resultin injury or death to vehicle occupants. Recall incomplete. Remedy not yet available remedy once parts are available customers will be sent a letter asking them to go to an authorized mercedes benz dealer who will replace the driver side front airbag of the potentially affected vehicles. Recall campaign 2016020003 owners may contact mercedes-benz at 1‑877‑496‑3691
"takata recall" to date mercedes benz still has no timeline or date to replace the defective driver side airbag on my vehicle. This critical safety related recall is officially almost 2-years old and to not have parts yet and or a timeline is irresponsible. Now we are receiving bankruptcy "chapter 11" notices for "takata" under "case no. 17-11375 (bls)". This said notice advises us to call our dealer to have parts replaced; only to have the dealer and mercedes corporate to inform that there are no parts! What is this? This is how we consumers and our safety are protected? Do we have to wait for a catastrophe before this is addressed and corrected? Please advise as to how we are going to get our vehicle repaired and safe. Look forward to your reply and guidance that to this point is completely lacking.
Tl* the contact owns a 2010 mercedes-benz r350. While driving 30 MPH, the vehicle stalled and the check engine warning indicator illuminated. The contact had to maneuver to the side of the road. After two minutes, the vehicle restarted normally, but the engine warning indicator remained illuminated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
Takata recall we have been notified in february of 2016 and it is now november of 2016 and still no parts. We can't sell the car because I don't want to pass the problem onto another person and mercedes won't give us a loaner so we have a potential risk. Telling us that it is a minimal risk doesn't help. This is beyond irresponsible! Can you please advise
Compare the 2010 Mercedes-Benz R350
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Questions about the 2010 Mercedes-Benz R350
Is the 2010 Mercedes-Benz R350 reliable?
Owners have filed 13 complaints about the 2010 Mercedes-Benz R350, fewer than a typical R350 model year.
What is the 2010 Mercedes-Benz R350 year score?
The 2010 Mercedes-Benz R350 scores 80 out of 100 (good). The score compares it with the other model years of the Mercedes-Benz R350: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2010 Mercedes-Benz R350?
Airbags, with 7 complaints. Next is brakes (4).
How many recalls does the 2010 Mercedes-Benz R350 have?
3 recalls, covering service brakes, hydraulic and air bags.
Was there a recall on the 2010 Mercedes-Benz R350 airbags?
Yes, 1 recall: 16V081000. Check your VIN to see if your car still needs the free repair.
What gas mileage does the 2010 Mercedes-Benz R350 get?
Official estimates for the 2010 Mercedes-Benz R350 range from 16 mpg combined. The most efficient version (3.5L 6-cyl, 4WD) gets 14 city and 19 highway.
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