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2009 Mercedes-Benz R350 problems

The most common problem on the 2009 Mercedes-Benz R350 is airbags. It has fewer complaints than a typical R350 model year.

Fewer complaintsAmong the best years of this model
Year score
78/100
Owner complaints
15
Recalls
3
Service bulletins
791 warranty
Worst area
Airbags
Fuel economy
16mpg

The worst 2009 Mercedes-Benz R350 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Airbags
    8
  • Visibility
    3
  • Body
    1
  • Electrical
    1
  • Engine
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Airbags
    8
  • Visibility
    3
  • Body
    1
  • Electrical
    1
  • Engine
    1
  • Fuel system
    1
  • Lights
    1
  • Seat belts
    1
  • Seats
    1

Recalls 3

Service brakes, hydraulic: power assist: vacuumReported April 26, 2024 · 15,604 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V‑315.

Recall number 24V298000 · Recall details

Service brakes, hydraulic: power assist: vacuumReported May 9, 2022 · 350,294 vehicles affected
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk
Reduced brake performance or brake failure can increase the risk of a crash.
Remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.

Recall number 22V315000 · Recall details

Air bags: frontal: driver side: inflator moduleReported February 11, 2016 · 711,159 vehicles affected
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1‑800‑367‑6372 and Chrysler owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.

Recall number 16V081000 · Recall details

See all 3 recalls for the 2009 Mercedes-Benz R350

Defect investigations

Desiccated Air Bag Inflator RuptureOpened September 17, 2021, still open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

EA21002

Technical service bulletins for the 2009 Mercedes-Benz R350 79

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 79 bulletins for the 2009 Mercedes-Benz R350

2009 Mercedes-Benz R350 fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
3.5L 6‑cyl4WD151916

What 2009 Mercedes-Benz R350 owners say

Most recent owner complaints, unedited.

Filed Feb 26, 2023 · Body · NV

Rear Panoramic Roof Glass Cracks

Filed Nov 18, 2018 · Seat belts · CA

Rear seatbelts randomly get stuck retracted all the way or partially out and become unusable for the ( middle row) rear passengers. This malfunction was noticed on or around 8/30/2014 and has progressively gotten worse to its current state of uselessness !

Filed Jun 11, 2018 · Airbags · CA

I have been receiving safety recall notices from mercedes benz several time in the past 6 months. Each time that I call mercedes benz of south bay in torrance, ca, they tell me that they don't have the part. Since the safety recall is about the air bags, it is really important that they get fixed. I am really frustrated, can you help me. Vin #: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Mar 27, 2018 · Visibility · 105,000 miles · PA

Tl* the contact owns a 2009 mercedes benz r350. While driving at 60 MPH, the contact heard something like a loud popping sound. At that point, the contact realized that the sunroof had exploded without impact. The contact stated that the vehicle was taken to an independent mechanic where the technician informed the contact the failure had never been seen before. The dealer was not contacted and made aware of this failure. The manufacturer had not been contacted and made aware of the failure. The failure mileage was 105,000.

Filed Feb 24, 2018 · Fuel system · 77,000 miles · OH

In 4 separate incidents since I purchased my vehicle in 2012, I have run out of gas but the gas gauge shows more than 1/4 tank of fuel available. Most recently, on feb 12,2018, my car stopped while traveling 65 MPH on I-270 in columbus oh in heavy traffic with no warning and 1/3 tank of gas showing on the gauge. I feared for my and my daughter's lives, as a car with no fuel is extremely difficult to steer. I asked an authorized mb dealer (astorg) to diagnose the problem 2 years ago and they could not find a reason for the issue. This is a significant safety issue.

Filed Jan 6, 2018 · Airbags · PA

Received letter telling me to contact you for a free airbag replacement. These airbags inflators are defected on my vehicle. Please contact me as soon as possible and provide dealer that can handle this issue near my hometown.

Filed Nov 9, 2017 · Airbags · CA

We received a recall in february 2016 and still there are no replacements available. Why send a recall with no possible resolution? I guess we just cross our fingers and hope?

Filed Nov 2, 2017 · Airbags · CA

There is a recall notice feb 11, 2016 and to date I have not =been contacted about replacement of the defective air bag. What do I do

Filed Oct 30, 2017 · Airbags · KS

Takata recall, no remedy from mercedes as of yet

Filed Oct 25, 2017 · Airbags · NY

I received a "takata recall" notice almost 2 years ago alleging that my current airbag can cause serious bodily injury, harm or death. I've repeatedly tried to contact mercedes benz to replace my airbag as instructed from previous notifications and every single time, I'm told that the parts for my car are not yet available. Will they become available after I die or get seriously injured in an accident????

Compare the 2009 Mercedes-Benz R350

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Questions about the 2009 Mercedes-Benz R350

Is the 2009 Mercedes-Benz R350 reliable?

Owners have filed 15 complaints about the 2009 Mercedes-Benz R350, fewer than a typical R350 model year.

What is the 2009 Mercedes-Benz R350 year score?

The 2009 Mercedes-Benz R350 scores 78 out of 100 (average). The score compares it with the other model years of the Mercedes-Benz R350: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2009 Mercedes-Benz R350?

Airbags, with 8 complaints. Next is visibility (3).

How many recalls does the 2009 Mercedes-Benz R350 have?

3 recalls, covering service brakes, hydraulic and air bags.

Was there a recall on the 2009 Mercedes-Benz R350 airbags?

Yes, 1 recall: 16V081000. Check your VIN to see if your car still needs the free repair.

What gas mileage does the 2009 Mercedes-Benz R350 get?

Official estimates for the 2009 Mercedes-Benz R350 range from 16 mpg combined. The most efficient version (3.5L 6-cyl, 4WD) gets 15 city and 19 highway.

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