I have contacted the mercedes benz dealership several times since the purchase of the vehicle and I get the same answer, we don't know about parts and do not know anything else other than there is a recall for the airbags on this vehicle.
2011 Mercedes-Benz ML350 airbags complaints
Page 2 of 3: complaints 11 to 40 of 59, newest first, as owners wrote them.
Tl* the contact owns a 2011 mercedes-benz ml350. The contact stated that the federal safety agency campaign number: 16v081000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in may of 2016. The contact spoke with the manufacturer and was informed that the parts were unavailable. The contact had not experienced a failure. Vin tool confirms parts not available. *tt
Tamara recall - still no parts at dealer to fix my airbags.
Recall was made in 2016. It is december of 2018 and the part or remedy to fix this dangerous recall is still not available!
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (mercedes-benz of stockton, 10777 trinity pkwy, stockton, ca 95219, (209) 944-5511) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
I heve a recall on my mercedes benz 2011 air bag and also the SRS light is open on dashboard. It's been almost a year and no one dealer hes the parts for change. This is so ridiculous. Imagine if you may have an accident. Whose going to be responsible for.....I hope someone can help me with this
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was contacted not contacted for parts availability. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags). The contact called the dealer (mercedes-benz of bakersfield, 5600 gasoline alley dr, bakersfield, ca 93313, (661) 451-1400) every thirty days to determine when the parts would be supplied from the manufacturer. The dealer did not know when the parts would become available. The contact stated that the failure was identical to what was listed in the federal safety agency campaign number: 12e028000 (equipment). The contact stated that the accelerator pedal would become stuck and would not release properly when necessary; however, it was not the floor mat that caused the failure, as noted in the recall campaign. While exiting a car wash terminal, the accelerator pedal failed to release. The contact maneuvered the brake pedal and crashed into a concrete wall. The vehicle was not diagnosed. The vehicle was towed to the contact's residence. The driver sustained chest pains, pains to the breasts, a bruised mouth that was bleeding, and a head injury. Medical attention was required. None of the air bags deployed. A police report was not filed. The insurance company was notified of the crash. The manufacturer was also notified. The failure mileage was not available. Vin tool confirms parts not available. *tt
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called jackie cooper imports mercedes-benz at (918) 420-9156 (located at 9393 memorial dr a, tulsa, ok 74133) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Recall issued 10/18/16, id 276575, recall has not been satisfied, I have been told by 2 notices that I would be contacted. My complete mailing address is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of syracuse (5433 north burdick street, fayetteville, new york, 13066) was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (baker motor company of charleston, inc, 1513 savannah hwy suite a, charleston, sc 29407, (843) 628-0202) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall
Takata recall ; the recall indicates that parts are not yet available. I have been on the list with the dealer for three years. This car is located in south florida and within the warning zone published by the federal safety agency
Tl* the contact owns a 2011 mercedes-benz ml350. While driving 70 MPH, the vehicle stalled. In addition, the SRS and ABS warning indicators illuminated, and the side view and blind side indicators were inoperable. The gear shifter failed to engage in the park position. The vehicle was towed to a friend's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 95,000. The VIN was not available.
Takata recall. I have been sent a number of notices that my vehicle is part of the takata recall but that there are no parts available. Frankly I've been very patient but I am concerned for my safety knowing this dragging on for 2 years now. I drive almost 100 miles per day on major highways. I am aware that other manufacturers, of less stature mind you, are offering at no cost a substitute or loaner/rental vehicle until the parts are made available. I'm no longer willing to wait for this endless time frame for my vehicle to be repaired with the proper, safe, and updated safety item like an air bag. We're not talking about some sensor or a power window switch here. I don't feel safe driving this vehicle any longer.
Takata recall - never replaced. First notice may 2016
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of pompano at (954) 644-4832 (located at 350 w copans rd, pompano beach, fl 33064) and was informed that the part was not available. The manufacturer was contacted and stated that the part was not available. No further assistance was offered. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall the remedy schedule outlined by mercedes bens USA and takata in agreement with the us the federal safety agency for hazardous 'takata inflator' and cause to 'severely injure, or even kill you or your vehicles occupants' is unacceptable. Please accept this notification as to challenge outlined remedy and submit for immediate remediation as to agreed cause and responsible party. The schedule does not meet the minimum requirements.
Tamara inflator bag not replaced
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mercedes-benz of catonsville (6631 baltimore national pike, catonsville, md 21228, (410) 788-7744), but the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - when will mb USA be able to take care of this safety issue. It's been years and I keep hearing parts are not available. When?????????
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of hagerstown (1955 dual hwy, hagerstown, md) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact expressed concerns about getting the recall completed due to being deployed overseas and having to ship the vehicle by march 18th. The contact was informed that the manufacturer could not assist with a remedy due to the federal safety agency being responsible for the recall. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of the federal safety agency campaign numbers: 16v081000 (air bags), 16v363000 (air bags), and 17v017000 (air bags). The parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer stated that the part would become available on june 30, 2018. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2011 mercedes-benz ml350. The contact stated that the federal safety agency campaign numbers: 16v01000 and 17v017000 (air bags) exceeded the amount of time for the repair. The dealer and manufacturer were not contacted. The contact called the mbusa takata hotline and was informed that the vehicle was moved from priority group 4 to priority group 6 and that parts were not available for the repair. The contact had not experienced a failure.
This recall has been in effect for years with no resolution.
Takata recall- I have been to the dealer and they are unable to get the part to fix my vehicle. They keep telling me part is not available.
Takata recall there is still no remedy after at least 2 years. The letters received from mercedes clearly state that the airbag can cause injury or death, yet we are told to patiently wait for them to call when they have a solution. This is unacceptable and needs to be a priority by either mb or another supplier of airbags!!!
The federal safety agency recall number:16v081 manufacturer recall number: 2016020003 recall date: february 11, 2016. Mercedes has no remedy and states it is safe to continue driving vehicle. 21 months from recall date to today without fixing the problem is way excessive.
Takata recall 16v081 - recall still not resolved for 18 months
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