Without warning while in motion, on a country road, an alarm went off stating "return to workshop" turn signals stopped working, dashboard when blank (no speedometer working), SRS alarm and could not put the vehicle in park or neutral.
Mercedes-Benz ML350 airbag light comes on
11 of the 454 owner complaints about the Mercedes-Benz ML350 describe airbag warning light, most of them for the 2010 model year.
- owner complaints
- 11
- worst model year
- 2010
- typical mileage
- 90,000
By model year
- 20142
- 20122
- 20112
- 20105
Often reported together
What owners say
I heve a recall on my mercedes benz 2011 air bag and also the SRS light is open on dashboard. It's been almost a year and no one dealer hes the parts for change. This is so ridiculous. Imagine if you may have an accident. Whose going to be responsible for.....I hope someone can help me with this
Driver's side air bag warning light stays on, dealer says it's the wiring in steering column or the control module and wants about $1100 to fix. Just all of a sudden came on with no other event happening.
Tl* takata recall. The contact owns a 2010 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of sarasota (4754 clark road, sarasota, florida 34233, (941) 275-1293) was made aware of the recall and stated that the parts were unavailable. In addition, the dealer stated that the parts would become available in december of 2018. The contact stated that the air bag indicator illuminated on the instrument panel. The failure mileage was approximately 91,000. Vin tool confirms parts not available.
Tl* the contact owns a 2011 mercedes-benz ml350. While driving 70 MPH, the vehicle stalled. In addition, the SRS and ABS warning indicators illuminated, and the side view and blind side indicators were inoperable. The gear shifter failed to engage in the park position. The vehicle was towed to a friend's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 95,000. The VIN was not available.
Tl* the contact owns a 2014 mercedes-benz ml350. The contact stated that for the past year, the front passenger side air bag warning indicator illuminated, which was a safety concern. Also, the 'pull over and read service manual' and 'front air bag requires service' messages appeared. The vehicle was taken to the dealer (mercedes-benz of littleton, 8070 s broadway, littleton, co 80122) where the technician informed the contact to "ignore the messages" and "that it happens to all mercedes-benz vehicles'. The dealer did not diagnose or repair the failure. The manufacturer was notified of the failure and the contact was awaiting a call back. The failure mileage was 29,000.
My VIN is not part of the takata recall, although similar models I.e ml350 4matic 2012 is. My car was involved in a high impact crash in which it was totaled. The airbags failed to deploy and resulted in serious neck and back injuries. The car was stationary on the highway as traffic slowed. A fast oncoming vehicle (70-80 MPH) failed to see my stationary vehicle and rear ended my vehicle without breaking causing it to crash in the car in front. The incident was sufficient enough to cause my engine to drop and the front crumble zone was fully utilized. A warning message appeared on the dashboard "left SRS airbag malfunction" see the picture attached. This is possibly a widespread issue affecting multiple classes of mercedes benz cars.
Tl* takata recall. The contact owns a 2010 mercedes-benz ml350. The contact received notification of the federal safety agency campaign number: 16v081000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The contact called mercedes-benz of long beach (2300 e spring st, signal hill, ca 90755; 562‑372‑2707) and was informed that she would be contacted once the remedy was available. The manufacturer was not made aware of the issue. The approximate failure mileage was 90,000. Vin tool confirms parts not available.
Tl* the contact owns a 2010 mercedes-benz ml350. The contact stated that the passenger side air bag warning indicator illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN and failure mileage were not available.
My vehicle came with error message "front left SRS malfunction service required". Dealer claims that the air bag might not deploy. Left it for service. El cable, cable connectors and locking mechanism were replaced. Looks like the electrical cables were damaged/defective in the mechanism. Being a car with no more than 4 years and under 43000 miles, it is clear that the parts replaced were due to manufacturing defects. Further this problem has nothing to do with regular vehicle maintenance. I do not know the impact which it would cause if not serviced. Paid $444 for the service and I am really doubtful about the reliability in saving life using airbags on mercedes. Attached bills for the service. Appreciate if you could look into the matter and followup. Thank you
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1‑800‑367‑6372 and Chrysler owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V081000 · Recall details
Questions about the Mercedes-Benz ML350 airbag light
Why does the airbag light come on in the Mercedes-Benz ML350?
Owners who report it most often also describe engine stalls while driving, airbags did not deploy in a crash and abs light or abs activating.
Which Mercedes-Benz ML350 years have airbag warning light problems?
The model years with the most reports are 2010 (5 complaints), 2011 (2 complaints) and 2012 (2 complaints).
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