The contact's wife owned a 2007 Mercedes-Benz ML350. The contact stated that while they were out of town, the vehicle was parked in their driveway. The contact stated that a neighbor contacted them and made them aware that the vehicle had caught on fire. A bystander contacted the fire department and the fire was extinguished. The fire department informed the contact that the fire had originated from an electrical failure in the rear of the vehicle. A police report was not filed. The vehicle was deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 167,000. The VIN was not available.
2007 Mercedes Benz ML350: fire, smoke or burning smell
25 of the 83 complaints about the 2007 Mercedes Benz ML350 describe fire, smoke or burning smell.
- owner complaints
- 25
- of this car's complaints
- 30%
- typical mileage
- 75,000
- recalls
- 0
Fire, smoke or burning smell by model year
What owners say
The contact owns a 2007 Mercedes-Benz ML350. The contact stated that while driving the front driver seat caught on fire while the seat heater was on. The contact stated that the back part of the seat was smoking and he stopped the vehicle, exited, and noticed the back of his jacket and seat had a hole. The contact stated that he was not injured. The contact did not see flames. The contact stated that he put his hand on the hole to stop the smoke. The vehicle was towed to the dealer. The contact stated that the failure cause was not diagnosed as he only received an estimate to replace the seat and heating system. The vehicle was currently at the dealer for repairs. The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 95,000. Consumer has stated warranty has expired. Heated seat coil and electric wires/assembly was the cause of fire.
While driving down the highway I smelled what smelled like wires burning then my windshield wipers turned on by itself and wiped at a very fast pace, then the horn started blowing (on its own) very loudly, I pulled over at a tire shop and I noticed smoke coming from the rear passenger door panel. The fire department was called and they disconnected the battery. When I spoke to a mechanic I was told that there was a recall on the wiring harness and that was more than likely the problem.
Today, and while driving on a freeway, my car and I almost burned when I turned on the driver seat heater. I started feeling an excessive heat on the left back side. I stoped on the right of the freeway to discover that the seat leather was burned with heating wire, with smoke coming out from the seat. My shirt was damaged with the burn. Searching the web, I found many people complaining about the same issue.
Tl* the contact owns a 2007 mercedes benz ml350. The contact stated that the rear passenger side brake light illuminated and remained lit even when the vehicle was turned off. The vehicle was unoccupied and parked in the driveway of the residence when a neighbor informed the contact that the vehicle was on fire. The fire department was contacted and extinguished the fire. The fire department stated that the cause of the fire was due to an electrical failure. The police was also present, but no report was filed. There were no injuries. The dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 160,000.
On april 22, 2017 I pressed the driver side seat warmer button and a few minutes later began to feel burning and smelling smoke. Determined my seat was on fire and depressed the button again and stopped the fire. I was on a city street and able to pull over. I have contacted mbusa.
I press the seat heating button for the driver side while sitting in my driveway about a minute later I smelled something burning I turned vehicle off to investigate. Two days later I notice a hole about the size of a half a dollar in the lower left side of the seat.
1) car is having recurring issue with seat burning due to seat heater. Dealer corrected issue but issue persists. Not able to turn heater on. Dealer claims issue is fixed but when heat seater is turned on, burning smell and smoke fills car. Advised dealer that car is leaking water in since noticed water on the truck in the rear where the computers are. Once water is in, all sorts of electrical light issues happen with the car. 2) car is having transmission issue. Upon research, it seems ml350 has this recurrent issue. Cannot understand why benz is not having this recall. Car stops moving in the middle of highway. Cannot get it to run. Have to turn the car off, push it aside and try multiple times for car to move.this is extremely dangerous with kids inside truck since that is the reason why I bought truck for over more than 35 k. Dealer claims its a transmission cover valve body but does not guarantee repairs. Dealer states even after this repair, the issue could persist and transmission needs to be replaced which could cost another 4000 usd in addition to 2000 to change plate. It is obvious mercedes benz has let us down and also has made it dangerous for us to drive their cars. Please investigate this issue. If you go online, everyone with this truck is having this issue and is shelling dollars out to mercedes dealers for fixes that are not guaranteed.
Driving on 295 on new jersey parkway at 60 MPH with seat heater turned on. Seat heater caught on fire and burned a hole, the size of a half dollar in leather seat on the left side of driver seat. The left side of lower back. Smoke came out of the seat and damaged and burned a hole in the leather seat and burned a hole in my coat. Called the dealership same day said there was no recalls. Also engine lights remain on had it fixed once still remains on and brakes lights also going out.
Wife was idling in car with seat heater turned on. Seat heater caught on fire and burned hole the size of a half dollar in the lower area of the seat in the area of my wife's lower back. Smoke came out of the seat and my wife's coat was damaged. Brought into dealership same day and are waiting for their explanation.
The driver seat caught on fire due to a malfunctioning seat heater. A whole the size of a dime burned through the seat and the flame burned a hole into the coat of the vehicle's driver.
Tl* the contact owns a 2007 mercedes benz ml350. The contact stated that the driver's side seat warmer was activated and there was a burning smell emitted as the temperature became extremely hot. The defect resulted in a burned hole in the seat cushion and through the contact's clothing. The vehicle was taken to a dealer where it was advised to the contact that the seat back warmer was faulty and they would need to perform further investigations to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure and current mileage was 63,000. Updated 11/4/13*cn updated 11/14/13
Service bulletins that may apply
- During a phone call, the called party has difficulty understanding/cannot understand the driver, or...
- Noises from the mounting of the rear weight sensing system (WSS) sensors
- With an unfavorable sensor position and high rpms, the sensor may deliver incorrect rpm values and the...
- Side windows may make noises when closing and opening, or reverse direction when closing.
- Engine diagnosis warning lamp active
- Mobile phone cotacts are not transferred completely.
- Customer experiences low battery conditions, resulting in jump starts, and eventually requiring battery...
- The COMAND unit does not start or the COMAND display remains dark
Related recalls
No recalls on record for this model year.
Questions about the 2007 Mercedes Benz ML350 fire or smoke
Is fire, smoke or burning smell a common problem on the 2007 Mercedes Benz ML350?
25 of 83 owner complaints about the 2007 Mercedes Benz ML350 (30%) mention fire, smoke or burning smell. The model year with the most reports is 2007.
Is there a recall or service bulletin for this on the 2007 Mercedes Benz ML350?
There are 0 recalls and 19 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2007 Mercedes Benz ML350
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