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2000 Mercedes Benz S Class suspension problems

21 complaints (26% of all complaints for this car). Typical mileage when it fails: 84,000.

owner complaints
21
of this car's complaints
26%
typical mileage
84,000
crashes
0
recalls
0

Which part fails

  • Front: springs: air suspension system
    10
  • Rear
    4
  • Front
    3
  • Rear: springs: air suspension system
    2

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Mercedes Benz S Class suspension problems in other years

1994199920002001200220032004

Related recalls

No recalls on record for this model year.

Related investigations

Air suspension system failureOpened August 14, 2007, closed November 20, 2007

The subject s-class vehicles contain a compressed air suspension system that uses air struts on each of the four wheels in lieu of traditional springs and shock absorbers.these air struts use compressed air to support the weight of the vehicle and control ride height.in the event of the loss of air from the system, an alert will flash on the instrument cluster warning the driver to either drive carefully or to stop the vehicle.the vehicle ride height can be reduced by as much as 105 mm below normal ride height before the full load of the vehicle for that wheel comes to rest on a steel rod, with a rubber stop on the end, located in the shock absorber.this rest-stop condition is designed such that there is no impact on vehicle control.mercedes-benz (mbusa) supplied video showing a vehicle in this condition operating under several different situations including evasive maneuvers demonstrating the ability of the vehicle to be controlled effectively with a ride height reduced to the minimum.only those complaints to odi and mbusa that alleged a steering interference during a reduced ride height condition were counted in this resume failure report.some complaints alleged that with a reduced ride height and a stop now warning message there was a rubbing noise when turning, but the ability to steer the vehicle was not compromised.a sampling of warranty claims submitted by mbusa did not reveal any indicating a loss of control due to an airmatic system failure.there was one crash reported by mbusa to odi but the information available indicated that it related to suspension systems and it was not possible to verify that the incident was related to an airmatic system failure. Further use of agency resources in this matter does not appear to be warranted.the agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and will take further action in the future if warranted.this preliminary evaluation is closed.

PE07042

What 2000 Mercedes Benz S Class owners say

Most recent owner complaints, unedited.

Filed Apr 18, 2011 · Suspension · 151,661 miles · NY

Tl*the contact owns a 2000 mercedes benz s-500. The contact noticed the suspension had dropped and was not positioned normally. The vehicle was taken to the dealer where the technicians stated there was a front suspension kit that needed to be installed. The repairs were performed yet the failure recurred within eighteen months. The dealer was contacted and advised that the front suspension would need to be replaced if the kit did not repair the failure. The vehicle was taken to an independent mechanic where the front suspension was replaced. The manufacturer was contacted and stated there was a recall under the federal safety agency campaign id number: 07v263000 ( suspension) but the contacts VIN was not included. The approximate failure mileage was 130,000.

Filed Nov 24, 2010 · Suspension · 90,000 miles · GA

Tl*the contact owns a 2000 mercedes-benz s430. While driving approximately 60 MPH, the contact heard a scraping noise and noticed that the vehicle was lower to the ground than usual. The contact pulled over and had the vehicle towed to an authorized dealer. The contact was informed that the airmatic suspension system had allowed the frame to rub the top of the tires. The vehicle was repaired. The failure occurred again five years later. The vehicle was towed to an authorized dealer where it was being repaired again. The failure mileage was approximately 90,000 and the current mileage was 130,038. The VIN was unavailable.

Filed Jun 20, 2010 · Suspension · CA

The airmatic system on my mercedes benz s-500 has failed for a second time. The car-body dropped and is resting on the tires, making it impossible to operate the vehicle.

Filed May 28, 2010 · Suspension · 140,000 miles · WA · fire

As I was driving my 2001 mercedes benz s500. My airmatic suspension fail and my car front went down as I was driving on the freeway. My tires start rubbing into my wheel well and started smoking. The problem left the front end damage. I had the problem fix by a mercedes dealership. Six month later the problem arise again. I don't drive the car for fear that I might get into an accident.

Filed Jan 28, 2010 · Suspension · 84,000 miles · MI

I'm probably not the first complain about this subject, as a simple search on www.google.com would reveal that this problem is nation wide. I own a 2000 s-class mercedes-benz (w220 chasis), and I too got some aromatic (air suspention) problem. While I was driving on a side street, my vehicle displayed a warning sign saying "aromatic stop vehicle too low". I began to pull over toward the side of the street by slightly turning the wheel to the right, when I noticed that the car was shaking from the friction of the wheel rubbing against the bumper (or fender). I did not notice any visible damage to my vehicle other that the car was sitting so low that a good five inches from the top of the tire was inside the fender. It was then that I realized where the noise and vibration came from. The speed that I was traveling when this happened was 20mph. I can not imagine what would happen if the travel speed would be over 55mph (a very common speed for freeway driving in the city), what about over 70mph in rural areas. Something needs to be done about this before somebody gets hurt (hopefully not already). If a moving part comes to contact with a non moving on at high speeds, the consequence could be lethal. According to my reaserch, all the w220 chasis mercedes-benz have this "aromatic suspension" problem, all the mechanics also agree with that statement. Please investigate for a possibility for a recall before it's to late. Thank you.

Filed Feb 4, 2009 · Suspension · 56,000 miles · CA

Tl*the contact owns a 2000 mercedes benz s500. The contact stated that the vehicle would ride very low on a constant basis. The air suspension indicator was illuminated on the instrument panel. He noticed that the indicator would illuminate and remain lit immediately after the vehicle was started. The vehicle would lift up and the contact noticed a leak in the air suspension system, which caused the vehicle to decrease in height. The dealer and manufacturer stated that there were no recalls for the issue and offered no assistance. The current mileage was approximately 60,000 and failure mileage was approximately 56,000.

Filed Jun 26, 2008 · Suspension · NJ

This car has an air suspension system which has a severe problem. The car has no springs, instead each shock absorber has a pneumatic system that supports the weight of the vehicle. When both rear shock absorbers fail at the same time the whole rear of the car drops down and the car has to be stopped. When only one of the rear shock absorbers develops a small air leak, the car does not loose much height and there is loss of traction in the tire in the involved side because there is not sufficient vehicle weight being applied to it. This loss of traction in only one tire causes the tire to spin on light to moderate acceleration, but worse, it causes the tire to "lock up" on braking. The ABS system gets activated and in trying to prevent this "lock up", the ABS system decreases the braking force on the remaining 3 tires causing marked decrease in braking capacity. At highway speeds, braking distance is extensively prolonged, posing an extreme hazard. This is a severe design flaw which merits immediate correction by the manufacturer, or action by the government to prevent this type of suspension from being installed in any vehicle sold in the USA. This is a severe design flaw which merits immediate correction by the manufacturer, or action by the government to prevent this type of suspension from being installed in any vehicle sold in the USA.

Filed Jun 12, 2008 · Suspension · 49,000 miles · PR

This car has an air suspension system which has a severe problem. The car has no springs, instead each shock absorber has a pneumatic system that supports the weight of the vehicle. *tr when both rear shock absorbers fail at the same time the whole rear of the car drops down and the car has to be stopped, posing no hazard. But when only one of the rear shock absorbers develops a small air leak, the car does not loose much height and there is loss of traction in the tire in the involved side because there is not sufficient vehicle weight being applied to it. This loss of traction in only one tire causes the tire to spin on light to moderate acceleration, but worse, it causes the tire to "lock up" on braking. Immediately the ABS system gets activated and in trying to prevent this "lock up", the ABS system decreases the braking force on the remaining 3 tires causing marked decrease in braking capacity. When this happens at highway speeds, braking distance is extensively prolonged, posing an extreme hazard. This is a severe design flaw which merits immediate correction by the manufacturer, or action by the government to prevent this type of suspension from being installed in any vehicle sold in the USA.

Filed May 28, 2008 · Suspension · 63,000 miles · MD

Failure of "airmatic" suspension allows front of car to drop down to the point that the tires rub on the fenders. Apparently there is no failsafe to prevent a dangerous highway situation.

Filed Feb 22, 2008 · Suspension · 105,000 miles · MH

I was driving on 95 north leaving florida and the front end of my car dropped. I was driving about 65 MPH. Fearing for my life I attempted to pull to the side of the road but it was very hard to even turn the wheel. The second time it happen on interstate 83 in baltimore city, the other side drop and I experienced the same thing. The failure that happen in florida I went to mercedes benz of orlando and they stated they have been seeing this problem often. The second incident, I took my car to pars auto in towson , md and they stated they have been doing about two to three of these cars a week for the same problem.

Questions about the 2000 Mercedes Benz S Class suspension

Does the 2000 Mercedes Benz S Class have suspension problems?

Owners have filed 21 complaints about the suspension of the 2000 Mercedes Benz S Class, 26% of all its complaints.

At what mileage do 2000 Mercedes Benz S Class suspension problems start?

The typical (median) mileage in owner complaints is 84,000 miles.

Was there a recall on the 2000 Mercedes Benz S Class suspension?

There is no recall for this problem on this model year.

What year does the Mercedes Benz S Class have bad suspension?

The Mercedes Benz S Class model years with the most suspension complaints are 2000 (21 complaints) and 2002 (19 complaints).

Other 2000 Mercedes Benz S Class problems

Electrical 33Lights 18Airbags 4Visibility 4Engine 3Acceleration 2Steering 2Locks 1Tires 1Transmission 1

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