received a recall for the ESP electronic stability control system inApril 2021, dealership made an appointment for May 2021. Then told me the reaper parts were not available, but would contact me asp, . Today, August 26th I checked to see why no notification, was told thy had the parts, but could not get to my project until later October. I told them that date would not work asm I was driving the vehicle to New York beginning October first. They failed to call me, and now put me at the back of the line for repairs. My notice from your office, dated August and received on the 18th go August suggests the time for repair would be one hour. My problem, related to their failure to notify, is I can not wait till late October. Any help?
2014 Mercedes-Benz Sprinter 3500 brakes problems
15 complaints (27% of all complaints for this car). Typical mileage when it fails: 22,250. 1 crash reported.
- owner complaints
- 15
- of this car's complaints
- 27%
- typical mileage
- 22,250
- crashes
- 1
- recalls
- 0
Which part fails
- Antilock/traction control/electronic limited slip: wheel speed sensor/tone ring1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercedes-Benz Sprinter 3500 brakes problems in other years
Specific symptoms reported on the 2014 Mercedes-Benz Sprinter 3500 brakes
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to the federal safety agency describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V‑042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629
PE20014
What 2014 Mercedes-Benz Sprinter 3500 owners say
Most recent owner complaints, unedited.
It started with transmission not shifting, dash warning lights flashing, no cruise control all while in motion
Wheel speed sensors malfunctioning while driving. Going on the third trip to the dealer for rnr. Third fault after a couple of hundred miles since the second rnr. Many internet forums explain same issues n frustrations. Veh has only 13500 miles, three rnrs within the 500-1000 miles.
I was driving on the highway during rain and 3 messages displayed on the dash: 1) esp (electronic stability program) visit workshop, 2) asr (acceleration slip regulation) icon visit workshop and 3) ABS (anti-lock braking system) visit workshop. Also received collision avoidance assist inoperative notification. I pulled off the highway and experienced unexpected acceleration and erratic gear shifting resulting in extremely unsafe operation. Later, mercedes service determined the left rear wheel speed sensor was the problem (see attached). Diagnosis and fix was $473.99 plus tax. They said this is a common problem with sprinters especially if uplifted to rv. I understand there is an ongoing the federal safety agency investigation of this problem. I strongly believe these wheel speed sensors should be recalled due to their effect on esp, asr, ABS and collision avoidance assist causing unexpected acceleration and erratic gear shifting which results in extremely unsafe operation.
After driving for several hours, the cruise control would drop out & the ABS, stability control & wheel speed sensor lights would come on.
Abs safety for our 2015 mercedes sprinter chassis [xxx]. Two years ago we started to have problems with our ABS braking. Two different dealers said the right rear sensor is defective. They were changed but problem returned. We are concerned about our safety not having brakes that should work according to the manufacture. With out ABS the cruise control does not work either. Thank you for any help. Note; the many frustrated owners discussions on the internet about this problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving about 30 miles per hour on a slightly bumpy road, three indicator lights on the dashboard started to show problems with the ABS, asr/bas, and ebd systems. According to the onboard diagnostics the root problem is a faulty right rear wheel speed sensor. This design seems to have put the wheel speed sensor in a dangerous position exposed to the elements, which causes it to degrade and stop working at a high rate.
Vehicle has had two speed sensors replaced, first one is the left rear at only 10,385 miles may 29th 2020. The second one on the right rear at 10,615 miles july 8th 2020. Dealers are aware of the sprinters having this issue yet there have been no recalls on this. As of this date total cost to get it operating safely again is $1018.93 ( parts and labor ) when these go out there is no warning while you are driving down the road which you then lose your ABS braking, traction control and stability control. After investigating this it is a known fact and has been for years. This is a very serious safety issue and not any technician can replace this. All this happens while in motion city driving and highway driving.
Abs, traction control and stability control lights came on while going down the road. This obviously disabled all of the above functions. Cause of failure was verified to be a faulty lh wheel speed sensor by the repair shop.
Tl* the contact owns a 2014 merceds-benz sprinter 3500. While driving various speeds, the ABS, esp, and bas warning indicators illuminated. The vehicle was taken to mercedes-benz of san jose (3000 e capitol expy, san jose, ca 95148, (408) 214-3009) where the front passenger wheel speed sensor failed and needed to be replaced. The vehicle was repaired. The contact mentioned that from wheel sensors needed to be replaced at different times. The manufacturer was not made aware of the failure. The failure mileage was 23,000. *tr consumer stated failures happened in a period 0f 3 years.
Questions about the 2014 Mercedes-Benz Sprinter 3500 brakes
Does the 2014 Mercedes-Benz Sprinter 3500 have brakes problems?
Owners have filed 15 complaints about the brakes of the 2014 Mercedes-Benz Sprinter 3500, 27% of all its complaints.
At what mileage do 2014 Mercedes-Benz Sprinter 3500 brakes problems start?
The typical (median) mileage in owner complaints is 22,250 miles.
Was there a recall on the 2014 Mercedes-Benz Sprinter 3500 brakes?
There is no recall for this problem on this model year.
What year does the Mercedes-Benz Sprinter 3500 have bad brakes?
The Mercedes-Benz Sprinter 3500 model years with the most brakes complaints are 2014 (15 complaints) and 2016 (14 complaints).
Other 2014 Mercedes-Benz Sprinter 3500 problems
Airbags 19Driver assistance 14Acceleration 11Engine 7Wheels 5Electrical 4Fuel system 1Lights 1Locks 1Seats 1Tires 1
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