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2014 Mercedes-Benz Sprinter 3500 airbags problems

19 complaints (35% of all complaints for this car).

owner complaints
19
of this car's complaints
35%
crashes
0
recalls
3

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Mercedes-Benz Sprinter 3500 airbags problems in other years

201020112012201320142015201620172019202020212023

Related recalls

Air bags: frontal: passenger side: inflator moduleReported January 8, 2019 · 88,388 vehicles affected
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 19V004000 · Recall details

Air bagsReported February 10, 2017 · 15,338 vehicles affected
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Risk
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 17V093000 · Recall details

Air bags: frontal: driver side: inflator moduleReported February 10, 2016 · 136,361 vehicles affected
What is wrong
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1‑877‑762‑8267. Dodge owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.

Recall number 16V077000 · Recall details

What 2014 Mercedes-Benz Sprinter 3500 owners say

Most recent owner complaints, unedited.

Filed Mar 7, 2019 · Airbags · 27,800 miles · NH

Takata recall -- I continue to get postcards and/or emails from mercedes benz regarding the nhsta recall #16v077. The latest email came today. But I had the recall work done on august 24, 2018. Apparently mercedes benz does not know that the recall has been performed, even though the mercedes benz dealer who performed the recall work assures me that there are no outstanding recalls on this vehicle.

Filed Sep 10, 2018 · Airbags · NM

Tl* takata recall. The contact owns a 2014 mercedes-benz sprinter 3500. The contact stated that the manufacturer failed to provide the part for the federal safety agency campaign number: 16v077000 (air bags). The dealer (mercedes-benz of santa fe, 2586 camino entrada, santa fe, nm 87507, (505) 913-2900) was contacted and confirmed the part was not available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. *tt updated 11/27/18

Filed Aug 13, 2018 · Airbags · NV

2014 mercedes benz sprinter. Consumer writes in regards to airbag safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.

Filed Jul 13, 2018 · Airbags · CO

Tl* takata recall. The contact owns a 2014 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 16v077000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of westminster, 10391 westminster blvd, westminster, co, 303‑410‑7800) confirmed part unavailability and was unable to verify when it would be supplied from the manufacturer. The manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect.

Filed May 18, 2018 · Airbags · AZ

Tl* the contact owns a 2014 mercedes-benz sprinter 3500. The contact received a recall notification for the federal safety agency campaign number: 16v077000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the rv. The dealer (arrow head mercedes-benz in phoenix, arizona, 623‑583‑7200) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

Filed Apr 15, 2018 · Airbags · VA

Takata recall not about an accident. I received a letter from mercedes benz dated "january 2018" saying that "remedy parts are now available for your vehicle" to replace the driver's side takata airbag. But when I called my dealer (berglund mercedes benz in roanoke, va, I was told they cannot get enough of them from whoever is supposed to supply them, and the service manager could not say when they will be available. I have not had an accident, so the date that you require, below, is not the date of an accident but is the date of the most recent time I was told by berglund mercedes benz that they do not have the part that mercedes benz has notified me is available.

Filed Mar 15, 2018 · Airbags · WA

Tl* takata recall. The contact owns a 2014 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 16v077000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of lynnwood at 425‑673‑0505 (17800 hwy 99, lynnwood, washington 98037) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Filed Feb 2, 2018 · Airbags · GA

Takata recall approx. A year ago received notice of airbag inflator recall on this vehicle. Contacted dealer and was told replacement part not yet available. Checked periodically with dealer. January 2018 letter from dealer stated parts now available. Took vehicle to dealer and was told once again part for this vehicle not available.

Filed Jan 16, 2018 · Airbags · CA

Takata recall manufacturer has failed or is unable to remedy this safety recall to date. Purchased april 2015. Recall as of february 11, 2016. No fix or replacement.

Filed Dec 20, 2017 · Airbags · AZ

Tl* the contact owns a 2014 mercedes benz u04/mb-m3cc170 (na). The contact received notification of the federal safety agency campaign number: 16v077000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of tucson at (520) 886-1311 (6350 e grant rd, tucson, az 85715) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.

Questions about the 2014 Mercedes-Benz Sprinter 3500 airbags

Does the 2014 Mercedes-Benz Sprinter 3500 have airbags problems?

Owners have filed 19 complaints about the airbags of the 2014 Mercedes-Benz Sprinter 3500, 35% of all its complaints, more than any other problem.

At what mileage do 2014 Mercedes-Benz Sprinter 3500 airbags problems start?

Not enough complaints include the mileage to tell.

Was there a recall on the 2014 Mercedes-Benz Sprinter 3500 airbags?

Yes, 3 recalls: 19V004000, 17V093000, 16V077000. Check your VIN to see if your car still needs the free repair.

What year does the Mercedes-Benz Sprinter 3500 have bad airbags?

The Mercedes-Benz Sprinter 3500 model years with the most airbags complaints are 2014 (19 complaints), 2013 (12 complaints) and 2016 (12 complaints).

Other 2014 Mercedes-Benz Sprinter 3500 problems

Brakes 15Driver assistance 14Acceleration 11Engine 7Wheels 5Electrical 4Fuel system 1Lights 1Locks 1Seats 1Tires 1

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