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2014-2017 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others recall: inflator module

Daimler Vans USA, LLC reported this safety recall on January 8, 2019. It covers about 88,388 vehicles.

vehicles affected
88,388
reported
Jan 8, 2019
owners notified
Mar 15, 2019
related complaints
53

Air bags: frontal: passenger side: inflator module

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 19V004000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 53 complaints about airbags problems.

2014 Freightliner Sprinter 25002015 Freightliner Sprinter 25002016 Freightliner Sprinter 25002017 Freightliner Sprinter 25002014 Freightliner Sprinter 35002015 Freightliner Sprinter 35002016 Freightliner Sprinter 35002017 Freightliner Sprinter 35002014 Mercedes-Benz Sprinter 25002015 Mercedes-Benz Sprinter 25002016 Mercedes-Benz Sprinter 25002017 Mercedes-Benz Sprinter 2500

Questions about recall 19V004000

Is there a recall on the 2014-2017 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others inflator module?

Yes. Recall 19V004000, reported on January 8, 2019, covers about 88,388 vehicles.

What is the fix for recall 19V004000?

DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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