The contact owned a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated. The contact was a Sprinter van driver. The contact pulled the vehicle over and had the passengers located in the vehicle exit the vehicle. The contact stated that the engine had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was not filed, however, the cause for the failure was not yet determined. A police report was not filed. No injuries were sustained. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
The worst 2014 Mercedes-Benz Sprinter 2500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags7
- Engine5
- Electrical2
- Brakes1
- Fuel system1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags7
- Engine5
- Electrical2
- Brakes1
- Fuel system1
- Lights1
- Transmission1
Recalls 5
Air bags: frontal: passenger side: inflator module
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Recall number 19V004000 · Recall details
Equipment
- What is wrong
- Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Recall number 17V786000 · Recall details
Air bags
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
- Risk
- If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Recall number 17V093000 · Recall details
Air bags: frontal: driver side: inflator module
- What is wrong
- Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy
- Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1‑877‑762‑8267. Dodge owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.
Recall number 16V077000 · Recall details
Structure
- What is wrong
- Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 201, "Occupant Protection in Interior Impact."
- Risk
- If the vehicle is involved in a crash, an unbelted occupant may strike the document holder, increasing their risk of injury.
- Remedy
- Morgan Olson will notify owners, and dealers will relocate the document holder, free of charge. The recall began on December 4, 2014. Owners may contact Morgan Olson customer service at 1‑800‑262‑3437.
Recall number 14V677000 · Recall details
See all 5 recalls for the 2014 Mercedes-Benz Sprinter 2500
Defect investigations
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures. ODI's analysis identified 6,710 incidents of RWSS failure (unique VINs) in MY 2012-2018 Mercedes- Benz and Freightliner Sprinter vehicles upfitted to campers or recreational vehicles (RVs) representing 81 percent of all Sprinter RWSS reports. Complaint and warranty analysis indicated that the majority of incidents (approximately 99%) were related to RWSS moisture intrusion condition in the Sprinter 3500 5-ton variant, which accounts for 98 percent of upfit campers, where moisture build-up and crystal dendrite formation develop in parked RVs and lead to sensor failures. According to the Daimler Information Request (IR) response, if the wheel speed information is detected as implausible by the Electronic Stability Program (ESP) control unit, the ESP system enters a failsafe mode where:-Driver torque requests are no longer accepted;-Cruise control, if used, would be deactivated; -The ESP/ABS system shuts off; and -Multiple warning lamps and messages advise the operator to take the vehicle to the workshop. While the majority of reports involved only ABS and/or ESP warning lights and messages on the instrument cluster due to faulty sensor signals triggering a failsafe mode, some reports cited intermittent sensor failures resulting in increased vehicle speed while in cruise control and degraded ABS or ESP. Degraded ESP functionality may impact driving stability of the 5-ton vehicle.On Feb 3, 2021, following discussion with ODI, Daimler submitted a Defect Information Report (DIR) to the federal safety agency describing a defect in the RWSS disabling the ESP control unit functions in approximately 48,667 MY 2012 through 2018 Mercedes-Benz and Freightliner Sprinter 3500 vehicles manufactured from Jan 4, 2012 through Oct 25, 2018 (Recall 21V‑042). In its DIR, Daimler indicated that RWSS sensor failures are prevalent in camper vans due to sustained periods of non-use, during which time the moisture may not dry out, remaining inside the plastic housing package. If the moisture within the RWSS dries and the RWSS returns to normal operation, the failsafe mode and the warning lights will disappear at the next ignition cycle, but the sensor fault remains stored within the ESP control unit and can be accessed through a diagnostic evaluation. ODI will continue to monitor field experience in Sprinter non-RVs and Sprinter 2500 RVs 3-ton and 3.5-ton variants (approximately 626 vehicles).Daimler will notify owners of the recalled vehicles and advise them to take their vehicle to a Mercedes-Benz or Freightliner Sprinter dealer, who will replace the RWSS with a repackaged sensor with high robustness against moisture intrusion. Daimler began notifying dealers and owners in Feb 2021. This Preliminary Evaluation is closed.The ODI reports cited above can be reviewed at under the following ID numbers:11352380 11351299 11350521 11348969 11342776 11342464 11341988 11341151 11340388 11338230 11337921 11331832 11331829 11331476 11331427 11331066 11328671 11325768 11325693 11322814 11322346 11320295 11319376 11317336 11311647 11310621 11308318 11254223 11253828 11252220 11196530 11194330 11164250 11145019 11141273 11139000 11138785 11124129 11094122 11394837 11390889 11390039 11389262 11387883 11387713 11386418 11383887 11383866 11382947 11377384 11376615 11376973 11375781 11375403 11374997 11374151 11373892 11373111 11366293 11365920 11365594 11365355 11365194 11364253 11364346 11363990 11363787 11362948 113629
PE20014
Technical service bulletins for the 2014 Mercedes-Benz Sprinter 2500 121
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint Complaint A:...
- Acoustic Warning or message occurring when a closed sliding door is not recognized
- Unavailability of MB Apps Complaint A popup is seen on the HU with the message "data connection...
- While driving through muddy / sandy/ off road terrain "4Matic Currently Unavailable" message on the dash
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint...
- Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm
- OM642 DPF
- Rattling noise from underneath the vehicle
- The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to...
- EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint A: The engine...
See all 121 bulletins for the 2014 Mercedes-Benz Sprinter 2500
What 2014 Mercedes-Benz Sprinter 2500 owners say
Most recent owner complaints, unedited.
The contact 2014 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle lost motive power while driving approximately 65 MPH. The check engine warning light was illuminated. The vehicle veered to the side of the roadway. The vehicle was able to be restarted; however, while the accelerator pedal was depressed, the vehicle failed to properly accelerate. The vehicle was towed to a dealer where it was diagnosed that the ECU computer needed to be replaced. On another occasion, while driving approximately 45 MPH, and the accelerator pedal was depressed but the vehicle did not accelerate as designed. Additionally, the contact stated that there was a whooshing sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the turbo, wastegate, and control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 177,000.
The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated as he veered to the side of the road, the vehicle inadvertently stalled. The vehicle was towed to the dealer who informed the contact that they were unable to diagnose the vehicle. Then the vehicle was towed to the independent mechanic who diagnosed that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000.
This vehicle, plus numerous other mb models, are the subject of an emissions lawsuit. There is a remedy available to rectify the issue and to qualify the respective owners to some significant compensation. I discovered this by accident on-line. I have not been contacted by mb and there is no recall from the federal safety agency. My question is why isn't there a the federal safety agency recall? For more details, access the havens bergman website. They are the lead attorneys pursuing the case. Regards, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Vehicle was driven about 5 miles, parked and not running, about 2.5hrs later fire started on the left rear side / undercarriage. Fuel tank caught fire. No prior running defects. Starting point for the fire appears at or next to fuel tank on the left side with the first flames visible up the left rear wheel housing with the vehicle parked on a slight incline and this etched in an arc shape above the left rear wheel. Inside vehicle no personal items or aftermarket modifications. Fire spotted approximately 3:15 - 3:17 eastern time, weather temps in mid 70s. This was a high top 12 passenger model 144" wheelbase with auxiliary air and heat options. No occupants and no injuries.
I started to smell exhaust fumes on the cab of my van. I am having headaches and nosea . Doing research online I discovered that this is a common problem with 2014 mercedes sprinter. This is a health hazard and a safety issue. There are no sensors on .
We got a notice about recalls
Tl* the contact owns a 2014 mercedes-benz sprinter 2500. While driving various speeds, the rear passenger and driver's side wheel speed sensors fractured. The contact heard a popping sound prior to the failure. Additionally, the ABS warning indicator illuminated. The contact stated that the brake assist, traction control, and anti-skid features deactivated. The contact stated that the failure recurred eight times. Rbm of alpharetta (located at 345 mcfarland pkwy, alpharetta, ga 30004, (678) 637-2333) and several other unknown dealers previously replaced the speed sensors. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
Diesel particle filter connector breaking. Connector breaks allowing carbon monoxide to enter the passenger compartment. Hot exhaust gases burn and melt wiring under truck cutting off engine power causing vehicle to stall while driving.
Tl* takata recall. The contact owns a 2014 mercedes-benz sprinter (mx2ca170). The contact received notification of the federal safety agency campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of rochester (4296 w henrietta rd, rochester, ny) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Compare the 2014 Mercedes-Benz Sprinter 2500
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Questions about the 2014 Mercedes-Benz Sprinter 2500
Is the 2014 Mercedes-Benz Sprinter 2500 reliable?
Owners have filed 16 complaints about the 2014 Mercedes-Benz Sprinter 2500, close to a typical Sprinter 2500 model year.
What is the 2014 Mercedes-Benz Sprinter 2500 year score?
The 2014 Mercedes-Benz Sprinter 2500 scores 61 out of 100 (average). The score compares it with the other model years of the Mercedes-Benz Sprinter 2500: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2014 Mercedes-Benz Sprinter 2500?
Airbags, with 7 complaints. Next is engine (5).
How many recalls does the 2014 Mercedes-Benz Sprinter 2500 have?
5 recalls, covering air bags, equipment and structure.
Was there a recall on the 2014 Mercedes-Benz Sprinter 2500 airbags?
Yes, 3 recalls: 19V004000, 17V093000, 16V077000. Check your VIN to see if your car still needs the free repair.
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