ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint...
Mercedes-Benz technical service bulletin LI54_30-N-080701 for 2007-2025 Mercedes-Benz Sprinter 2500, 2007-2025 Mercedes-Benz Sprinter 3500 and 2015-2023 Mercedes-Benz Metris and others.
- Bulletin number
- LI54_30-N-080701
- Component
- Unknown or other
- Summary
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint The ASSYST PLUS service reminder appears earlier than expected. The customer or dealer may report that the vehicle did not reach the starting maintenance interval shown in vehicle documentation, option coding, sales literature, or the Owner's Manual. The service reminder may appear significantly earlier than anticipated even though no faults are stored and no malfunction is present in the vehicle. The remaining distance and remaining time continue to decrease normally until the service reminder is displayed. Cause This condition is not caused by a malfunction of ASSYST PLUS. ASSYST PLUS is a dynamic maintenance management system that continuously evaluates vehicle usage and opera-ting conditions to determine maintenance requirements. The starting maintenance interval specified by variant coding represents a maximum interval that may only be achieved under favorable operating conditions. Actual maintenance intervals may be significantly shorter depending on vehicle use. Vehicle operating conditions such as driving conditions, engine load, engine operating conditions, idling, short-trip operation, environmental influences, oil aging, and Diesel Particulate Filter (DPF) regeneration activity may reduce the maintenance interval from its starting value. These conditions may accelerate engine oil aging through increased soot loading, fuel dilution, moisture accumulation, and additional engine operating stress. As a result, the remaining distance and remaining time until the next service may be reduced from the starting maintenance interval. Remedy Do not replace any parts. A due service must be assumed if the maintenance data calculated by ASSYST PLUS indicates that service is required.
Vehicles covered
- Mercedes-Benz Sprinter 2500 2007-2025 20182019202020212022202320242025
- Mercedes-Benz Sprinter 3500 2007-2025 20182019202020212022202320242025
- Mercedes-Benz Metris 2015-2023 20162017201820192020202120222023
- Dodge Sprinter 2500 2006-2014 20072008200920102011201220132014
- Dodge Sprinter 3500 2006-2014 20072008200920102011201220132014
- Freightliner Sprinter 2500 2003, 2006-2024 20172018201920202021202220232024
- Mercedes-Benz Sprinter 1500 2007-2025 20182019202020212022202320242025
- Freightliner Sprinter 3500 2006-2024 20172018201920202021202220232024
- Mercedes-Benz Sprinter 4500 2007-2024 20172018201920202021202220232024
- Mercedes-Benz Sprinter (Vs30) 2019-2020 20192020
- Freightliner Sprinter 1500 2007-2024 20172018201920202021202220232024
- Freightliner Sprinter 4500 2007-2024 20172018201920202021202220232024
- Freightliner Sprinter (Vs30) 2019-2020 20192020
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