The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2023 Mercedes-Benz Metris problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Airbags1
- Driver assistance1
- Seat belts1
- Steering1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Airbags1
- Driver assistance1
- Seat belts1
- Steering1
Recalls 4
Air bags: air bag/restraint control module
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
- Risk
- An air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy
- Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning February 13, 2026.
Recall number 26V070000 · Recall details
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2GARPIN.
Recall number 25V463000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of the federal safety agency recall number 23V‑444.
Recall number 23V881000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is 4790205.
Recall number 23V444000 · Recall details
Technical service bulletins for the 2023 Mercedes-Benz Metris 16
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Acoustic Warning or message occurring when a closed sliding door is not recognized
- ASSYST PLUS service reminder appears earlier than expected due to vehicle operating conditions Complaint...
- OM642 DPF
- Check engine light on and FC P146264 stored in engine and fuel pump control units Complaint Check engine...
- The software for the communication module does not correspond to the latest series production configuration
- Transmission control unit Y3/8n4 (fully integrated transmission control unit (VGS)) not listed in quick...
- Check engine light illuminated
- Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty",...
- Fault code P06DA00 is found current or stored in engine control unit
- M274 poly-V belt squeaking noises, falls off, not aligned, broken
2023 Mercedes-Benz Metris fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl | RWD | 18-19 | 22-25 | 19-21 |
What 2023 Mercedes-Benz Metris owners say
Most recent owner complaints, unedited.
This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This accident took place at about 40mph and included multiple vehicles rear ending the vehicle in front of them. The metris was the third or fourth vehicle in a line of approximately 6 to 7 total vehicles. The air bags did not deploy, even though the vehicle was struck from the front and the back and the other vehicles involved had deployed air bags. The seatbelt also did not engage, causing the driver to hit their chest on the steering wheel every time another vehicle hit them
Compare the 2023 Mercedes-Benz Metris
Other model years
Questions about the 2023 Mercedes-Benz Metris
Is the 2023 Mercedes-Benz Metris reliable?
Owners have filed 2 complaints about the 2023 Mercedes-Benz Metris, fewer than a typical Metris model year.
What is the most common problem with the 2023 Mercedes-Benz Metris?
Airbags, with 1 complaint. Next is driver assistance (1).
How many recalls does the 2023 Mercedes-Benz Metris have?
4 recalls, covering air bags, equipment and fuel system, gasoline.
Was there a recall on the 2023 Mercedes-Benz Metris airbags?
Yes, 1 recall: 26V070000. Check your VIN to see if your car still needs the free repair.
What gas mileage does the 2023 Mercedes-Benz Metris get?
Official estimates for the 2023 Mercedes-Benz Metris range from 19 to 21 mpg combined. The most efficient version (2.0L 4-cyl, RWD) gets 18-19 city and 22-25 highway.
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