The software for the communication module does not correspond to the latest series production configuration
Mercedes-Benz technical service bulletin 24V5497749 for 2019-2025 Mercedes-Benz Sprinter 2500, 2019-2025 Mercedes-Benz Sprinter 3500 and 2019-2023 Mercedes-Benz Metris and others.
- Bulletin number
- 24V5497749
- Component
- Unknown or other
- Summary
- The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update includes quality-enhancing optimizations for the communication module to improve the system stability and accessibility of connected services. MBUSA is conducting a service campaign. The update is downloaded and installed in the background. This process takes approximately 10 minutes. During installation, the system can be used without restrictions. The new software will become active after the vehicle's ignition cycle.
Vehicles covered
- Mercedes-Benz Sprinter 2500 2019-2025 2019202020212022202320242025
- Mercedes-Benz Sprinter 3500 2019-2025 2019202020212022202320242025
- Mercedes-Benz Metris 2019-2023 20192020202120222023
- Mercedes-Benz Sprinter 1500 2019-2025 2019202020212022202320242025
- Mercedes-Benz Sprinter 4500 2019-2024 201920202021202220232024
- Mercedes-Benz Sprinter (Vs30) 2019-2020 20192020
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