The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically applying the brakes and steering the vehicle in the direction the system believed was necessary to counter a strong crosswind. However, the contact stated that he was not driving through a crosswind when the system activated and that the failure had since become a regular occurrence. The crosswind assist intervention warning light was illuminated. The vehicle was towed to the dealer, who was able to duplicate the failure but was unable to provide a diagnosis. The contact was informed that the crosswind stabilization system software was rolled back to a previous version. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 350.
The worst 2023 Mercedes-Benz Sprinter 1500 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance1
Recalls 6
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- Risk
- An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3FEDERB.
Recall number 24V517000 · Recall details
Electrical system: wiring
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
- Risk
- An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3HVERSL.
Recall number 24V225000 · Recall details
Electrical system: wiring
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
- Risk
- A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
- Remedy
- Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3BEFHAU.
Recall number 24V166000 · Recall details
Structure: critical fasteners
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
- Risk
- A detached partition wall can increase the risk of injury.
- Remedy
- Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3TREWAN.
Recall number 23V876000 · Recall details
Suspension: front
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3FEDDOR.
Recall number 23V849000 · Recall details
Structure: body
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
- Risk
- An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
- Remedy
- Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3LACKHA.
Recall number 23V806000 · Recall details
Technical service bulletins for the 2023 Mercedes-Benz Sprinter 1500 117
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction...
- Check engine light with fault code P300E5F and/or P300E5E in MRD1 (CDI) Complaint The check engine light...
- Sprinter 907 ‑ Oil leak in area of wheel hub / rear axle shaft Complaint Oil leak in the area of the wheel hub
- Check engine light with fault code P3005CA in MRD1 (CDI) Complaint The check engine light is on, with a...
- Check engine light with reduced power with fault codes P300A6D, P300974, P300DFB, or P300DE8 Complaint The...
- EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint Complaint A:...
- Acoustic Warning or message occurring when a closed sliding door is not recognized
- Brakes may lock up when reversing at slow speeds, 907 vehicles with modification year (XJ4) Complaint When...
- Roof‑mounted air conditioning system HK4 does not cool/cools poorly Complaint Roof‑mounted air...
- Customer or dealer wishes to store a 907 Sprinter for an extended period (longer than 20 days)
See all 117 bulletins for the 2023 Mercedes-Benz Sprinter 1500
What 2023 Mercedes-Benz Sprinter 1500 owners say
Most recent owner complaints, unedited.
The contact, a car seat technician called to file complaint on behalf of the owner of an Inspired by Drive Safety Seat, Model Type: Spirit Plus, Model Number: CSS-2401M-SG, and manufactured February 2019. The safety seat was being utilized in a 2023 Mercedes-Benz Sprinter. The contact stated that the safety seat harness was snug while strapping the child into the safety seat; however, the harness loosened once the child would move. The manufacturer was not made aware of the failure.
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Questions about the 2023 Mercedes-Benz Sprinter 1500
Is the 2023 Mercedes-Benz Sprinter 1500 reliable?
Owners have filed 2 complaints about the 2023 Mercedes-Benz Sprinter 1500, close to a typical Sprinter 1500 model year.
What is the most common problem with the 2023 Mercedes-Benz Sprinter 1500?
Driver assistance and stability, with 1 complaint.
How many recalls does the 2023 Mercedes-Benz Sprinter 1500 have?
6 recalls, covering suspension, electrical system and structure.
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