2023 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others recall: front
Daimler Vans USA, LLC reported this safety recall on December 15, 2023. It covers about 33 vehicles.
- vehicles affected
- 33
- reported
- Dec 15, 2023
- owners notified
- Jan 31, 2024
- related complaints
- 2
Suspension: front
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3FEDDOR.
Recall number 23V849000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 2 complaints about suspension problems.
Questions about recall 23V849000
Is there a recall on the 2023 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others front?
Yes. Recall 23V849000, reported on December 15, 2023, covers about 33 vehicles.
What is the fix for recall 23V849000?
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3FEDDOR.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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