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2023 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others recall: wiring

Daimler Vans USA, LLC reported this safety recall on March 24, 2024. It covers about 99 vehicles.

vehicles affected
99
reported
Mar 24, 2024
owners notified
May 3, 2024
related complaints
5

Electrical system: wiring

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
Risk
An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
Remedy
Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3HVERSL.

Recall number 24V225000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about electrical problems.

2023 Mercedes-Benz Sprinter 15002023 Mercedes-Benz Sprinter 25002023 Mercedes-Benz Sprinter 35002023 Mercedes-Benz Sprinter 4500

Questions about recall 24V225000

Is there a recall on the 2023 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others wiring?

Yes. Recall 24V225000, reported on March 24, 2024, covers about 99 vehicles.

What is the fix for recall 24V225000?

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3HVERSL.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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