Check a VIN

2021-2023 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: body

Daimler Vans USA, LLC reported this safety recall on December 1, 2023. It covers about 131 vehicles.

vehicles affected
131
reported
Dec 1, 2023
owners notified
Nov 4, 2024
related complaints
7

Structure: body

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
Risk
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Remedy
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3LACKHA.

Recall number 23V806000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 7 complaints about body problems.

2021 Freightliner Sprinter 15002021 Freightliner Sprinter 25002021 Freightliner Sprinter 35002021 Freightliner Sprinter 45002021 Mercedes-Benz Sprinter 15002022 Mercedes-Benz Sprinter 15002023 Mercedes-Benz Sprinter 15002021 Mercedes-Benz Sprinter 25002022 Mercedes-Benz Sprinter 25002023 Mercedes-Benz Sprinter 25002021 Mercedes-Benz Sprinter 35002022 Mercedes-Benz Sprinter 3500

Questions about recall 23V806000

Is there a recall on the 2021-2023 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others body?

Yes. Recall 23V806000, reported on December 1, 2023, covers about 131 vehicles.

What is the fix for recall 23V806000?

Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3LACKHA.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Freightliner Sprinter 1500?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history