2023-2024 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others recall: u-bolt, leaf spring to axle
Daimler Vans USA, LLC reported this safety recall on July 9, 2024. It covers about 1,232 vehicles.
- vehicles affected
- 1,232
- reported
- Jul 9, 2024
- owners notified
- Aug 23, 2024
- related complaints
- 2
Suspension: rear: springs: leaf spring assembly: u-bolt, leaf spring to axle
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- Risk
- An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3FEDERB.
Recall number 24V517000
Affected vehicles
- Mercedes-Benz Sprinter 1500 2023-2024 20232024
- Mercedes-Benz Sprinter 2500 2023-2024 20232024
- Mercedes-Benz Sprinter 3500 2023-2024 20232024
- Mercedes-Benz Sprinter 4500 2023-2024 20232024
Owner complaints about the same problem
Owners of these vehicles have filed 2 complaints about suspension problems.
Questions about recall 24V517000
Is there a recall on the 2023-2024 Mercedes-Benz Sprinter 1500, Mercedes-Benz Sprinter 2500 and others u-bolt, leaf spring to axle?
Yes. Recall 24V517000, reported on July 9, 2024, covers about 1,232 vehicles.
What is the fix for recall 24V517000?
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3FEDERB.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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