The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of the federal safety agency Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The worst 2020 Mercedes-Benz Sprinter (Vs30) problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance2
- Acceleration1
- Body1
- Electrical1
- Transmission1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance2
- Acceleration1
- Body1
- Electrical1
- Transmission1
Recalls 3
Electrical system: wiring: fuses and circuit breakers
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
- Risk
- A wiring harness that overheats increases the risk of a fire.
- Remedy
- Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is 8297010.
Recall number 23V100000 · Recall details
Service brakes, hydraulic: foundation components: disc
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
- Risk
- The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
- Remedy
- A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3BRESCHE.
Recall number 21V854000 · Recall details
Seats
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
- Risk
- If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
- Remedy
- DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3DREHSIK.
Recall number 20V322000 · Recall details
See all 3 recalls for the 2020 Mercedes-Benz Sprinter (Vs30)
Defect investigations
Vehicle Rolls Away While in Park
The Office of Defects Investigation (ODI) of the federal safety agency opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz (MB) Sprinter vans, configured for use as Amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the Auto-P function. A rollaway vehicle with no operator behind the steering wheel could potentially strike pedestrians, moving or parked vehicles or buildings, resulting in injury, fatality and/or property damage. Analysis of data provided by MB in response to the ODI Information Request (IR) letter showed a high failure rate. Following discussions with ODI about the failures, MB decided to conduct a safety recall. On December 15, 2021, Daimler Vans USA, LLC filed recall 21V‑972 covering 48,400 model year (MY) 2019-2020 Mercedes-Benz (MB) Sprinter vans. With recall 21V‑972, this investigation is closed. The affected vehicle population determined by MB is Sprinter vehicles (VS30, Platform 907) produced between June 5, 2018 and November 30, 2020 with a manual parking brake and a 7-speed automatic transmission that was manufactured between May 1, 2018 and October 31, 2019, in the Hedelfingen transmission plant in Germany.Further use of Agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.the federal safety agency.dot.gov/owners/Searchreference using the following complaint identification numbers:11360500, 11404893, 11404894, 11360505, 11404417, 11405798, 11405804, 11404969, 11404838, 11404891, 11415509, 11428353, 11428296, 11298470, 11428219, 11405803, 11427068, 11428216, 11428296, 11429905, 11447877, 11452051
PE21019
Technical service bulletins for the 2020 Mercedes-Benz Sprinter (Vs30) 89
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction...
- Sprinter 907 ‑ Oil leak in area of wheel hub / rear axle shaft Complaint Oil leak in the area of the wheel hub
- EGR Valve Diagnosis & Cleaning (and EGR Cooler Cleaning) – OM642, Sprinter 906/907 Complaint Complaint A:...
- Acoustic Warning or message occurring when a closed sliding door is not recognized
- Brakes may lock up when reversing at slow speeds, 907 vehicles with modification year (XJ4) Complaint When...
- Roof‑mounted air conditioning system HK4 does not cool/cools poorly Complaint Roof‑mounted air...
- Customer or dealer wishes to store a 907 Sprinter for an extended period (longer than 20 days)
- Sprinter 907 with 725.0 (NAG3 Classic) Transmission ‑ Shudder during acceleration Complaint Shudder may be...
- Brakes may lock up when reversing at slow speeds Complaint When reversing slowly, the vehicle erroneously...
- Fuel Level Unchanged After Refueling Complaint The
See all 89 bulletins for the 2020 Mercedes-Benz Sprinter (Vs30)
What 2020 Mercedes-Benz Sprinter (Vs30) owners say
Most recent owner complaints, unedited.
When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forward or reverse). This seems to happen intermittently. When I mute the bumper sensor’s warning by tapping a button, then the throttle responds as expected. This is a known problem on the 2019+ VS30 Mercedes Sprinters, which affects all vans; it is not isolated to my specific van. This presents a safety issue, when the driver expects the vehicle to move but it does not. For instance, when rolling into traffic yet the throttle does not respond.
Active brake assist inoperable and cruise control is not available when this occurs
The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of the federal safety agency Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The manufacturer was notified of the recall and initially informed him that the recall update would be available in mid-June however, the contact was recently informed that the update was still unavailable and there was no estimated date for the availability for the update. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Compare the 2020 Mercedes-Benz Sprinter (Vs30)
Other model years
20192020
Questions about the 2020 Mercedes-Benz Sprinter (Vs30)
Is the 2020 Mercedes-Benz Sprinter (Vs30) reliable?
Owners have filed 4 complaints about the 2020 Mercedes-Benz Sprinter (Vs30), close to a typical Sprinter (Vs30) model year.
What is the most common problem with the 2020 Mercedes-Benz Sprinter (Vs30)?
Driver assistance and stability, with 2 complaints. Next is acceleration (1).
How many recalls does the 2020 Mercedes-Benz Sprinter (Vs30) have?
3 recalls, covering electrical system, service brakes, hydraulic and seats.
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