Sprinter 907 with 725.0 (NAG3 Classic) Transmission ‑ Shudder during acceleration Complaint Shudder may be...

Bulletin number

LI27_20-N-080998_1_en

Component

Power train

Summary

Sprinter 907 with 725.0 (NAG3 Classic) Transmission ‑ Shudder during acceleration Complaint Shudder may be felt in the following situations: • accelerating from stop or up hill • during upshifts Cause Under Investigation, possible torque converter clutch operation Remedy Please perform the following: 1. Perform IPR and perform recommendation and reevaluate the concern before continuing with next steps 2. Check vehicle history for a transmission service. If no service is found, perform transmission service and reevaluate the concern 3. Perform test drive while performing actuation "Closing of torque converter lockup clutch" Pay close attention to any shudder or slip to determine whether the concern remains with the torque converter locked. If the concern goes away when closing the lock up clutch: 4. Replace the torque converter If the concern remains with the lock up clutch closed: This LI does not apply

Owners of these vehicles have filed 24 complaints in the transmission category.