In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction...

Bulletin number

EGR Valve

Component

Engine

Summary

In our continuing efforts to assure the proper performance of our products and to ensure the satisfaction of our customers, the warranty for the EGR Valve in the vehicles listed below has been extended from the original 5 years/100,000 miles to 15 years/150,000 miles, whichever occurs first. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vehicles, has determined that dimensional variations during engine valve seating may cause the exhaust gas recirculation (“EGR”) valve to be switched-off and the vehicle may experience a loss of power and enter a limp home mode. The MIL will illuminate and remain illuminated until the vehicle is serviced. When this occurs, the driver may perceive a jerky driving experience while operating the vehicle. An authorized Mercedes-Benz Sprinter dealer will clean and/or replace the EGR valve free of charge for the customer.

Owners of these vehicles have filed 47 complaints in the engine category.