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2022-2023 Mercedes-Benz Metris recall: fuel pump

Daimler Vans USA, LLC reported this safety recall on December 21, 2023. It covers about 13,726 vehicles.

vehicles affected
13,726
reported
Dec 21, 2023
owners notified
Nov 1, 2024
related complaints
7

Fuel system, gasoline: delivery: fuel pump

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of the federal safety agency recall number 23V‑444.

Recall number 23V881000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 7 complaints about fuel system problems.

2022 Mercedes-Benz Metris2023 Mercedes-Benz Metris

Questions about recall 23V881000

Is there a recall on the 2022-2023 Mercedes-Benz Metris fuel pump?

Yes. Recall 23V881000, reported on December 21, 2023, covers about 13,726 vehicles.

What is the fix for recall 23V881000?

Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of the federal safety agency recall number 23V‑444.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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