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2021-2023 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: fuel pump

Daimler Vans USA, LLC reported this safety recall on June 26, 2023. It covers about 20,500 vehicles.

vehicles affected
20,500
reported
Jun 26, 2023
owners notified
Nov 1, 2023
related complaints
14

Fuel system, gasoline: delivery: fuel pump

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is 4790205.

Recall number 23V444000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 14 complaints about fuel system problems.

2021 Freightliner Sprinter 15002021 Freightliner Sprinter 25002021 Mercedes-Benz Metris2022 Mercedes-Benz Metris2023 Mercedes-Benz Metris2021 Mercedes-Benz Sprinter 15002022 Mercedes-Benz Sprinter 15002021 Mercedes-Benz Sprinter 25002022 Mercedes-Benz Sprinter 2500

Questions about recall 23V444000

Is there a recall on the 2021-2023 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others fuel pump?

Yes. Recall 23V444000, reported on June 26, 2023, covers about 20,500 vehicles.

What is the fix for recall 23V444000?

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is 4790205.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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