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2013-2016 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others recall: air bags

Daimler Vans USA, LLC reported this safety recall on February 10, 2017. It covers about 15,338 vehicles.

vehicles affected
15,338
reported
Feb 10, 2017
owners notified
May 26, 2017
related complaints
73

Air bags

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Risk
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 17V093000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 73 complaints about airbags problems.

2013 Freightliner Sprinter 25002014 Freightliner Sprinter 25002015 Freightliner Sprinter 25002016 Freightliner Sprinter 25002013 Freightliner Sprinter 35002014 Freightliner Sprinter 35002015 Freightliner Sprinter 35002016 Freightliner Sprinter 35002013 Mercedes-Benz Sprinter 25002014 Mercedes-Benz Sprinter 25002015 Mercedes-Benz Sprinter 25002016 Mercedes-Benz Sprinter 2500

Questions about recall 17V093000

Is there a recall on the 2013-2016 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others air bags?

Yes. Recall 17V093000, reported on February 10, 2017, covers about 15,338 vehicles.

What is the fix for recall 17V093000?

DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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