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2013 Freightliner Sprinter 2500 problems

The most common problem on the 2013 Freightliner Sprinter 2500 is airbags. It has fewer complaints than a typical Sprinter 2500 model year.

Typical yearClose to a typical year
Owner complaints
2
Recalls
4
Service bulletins
113
Worst area
Airbags

The worst 2013 Freightliner Sprinter 2500 problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Airbags
    1
  • Brakes
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Airbags
    1
  • Brakes
    1

Recalls 4

Air bags: frontal: passenger side: inflator moduleReported January 9, 2018 · 17,413 vehicles affected
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. Daimler issued an interim notification to owners on March 13, 2018. The recall began December 28, 2018. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 18V032000 · Recall details

Electrical system: softwareReported April 21, 2017 · 3 vehicles affected
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Risk
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 17V272000 · Recall details

Air bagsReported February 10, 2017 · 15,338 vehicles affected
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Risk
If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
Remedy
DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 17V093000 · Recall details

Air bags: frontal: driver side: inflator moduleReported February 10, 2016 · 136,361 vehicles affected
What is wrong
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1‑877‑762‑8267. Dodge owners may contact Fiat Chrysler customer service at 1‑800‑853‑1403.

Recall number 16V077000 · Recall details

See all 4 recalls for the 2013 Freightliner Sprinter 2500

Technical service bulletins for the 2013 Freightliner Sprinter 2500 113

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 113 bulletins for the 2013 Freightliner Sprinter 2500

What 2013 Freightliner Sprinter 2500 owners say

Most recent owner complaints, unedited.

Filed Oct 29, 2018 · Airbags · NY

I was notified of the recall by mercedes. I called the phone number provided. Mercedes gave me the phone number for mercedes benz of southampton to replace the faulty airbags. I provided them with VIN number, they confirmed the recall, ordered parts, and scheduled an appointment. When we arrived for the appointment (more than an hour's drive away) mercedes benz of southampton refused to replace the defective airbag because this is a freightliner van. Mercedes built the van, mercedes initiated the recall, mercedes sent me to the dealership. The dealership had my VIN number. Now, I still have the defective, dangerous airbags and don't know how to get them replaced.

Filed Jan 4, 2016 · Brakes · PA · crash · 2 injuries

I was delivery for dhl for 5 hours pier to the accident. I was on a city street in upper chi-chester, pa. When I tried to yield and prepare for a stop sign. When I went to apply the breaks and added more pressure to the breaks they just then dropped the floor. I then tried to pump the breaks, still nothing, no breaks. From not being able to stop at the stop sign, I went through the intersection causing an accident. After researching online, I have found that these vehicles have alot of break problems and a number of reports that shown break failure to theses types of delivery vans.

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Questions about the 2013 Freightliner Sprinter 2500

Is the 2013 Freightliner Sprinter 2500 reliable?

Owners have filed 2 complaints about the 2013 Freightliner Sprinter 2500, fewer than a typical Sprinter 2500 model year.

What is the most common problem with the 2013 Freightliner Sprinter 2500?

Airbags, with 1 complaint. Next is brakes (1).

How many recalls does the 2013 Freightliner Sprinter 2500 have?

4 recalls, covering air bags and electrical system.

Was there a recall on the 2013 Freightliner Sprinter 2500 airbags?

Yes, 3 recalls: 18V032000, 17V093000, 16V077000. Check your VIN to see if your car still needs the free repair.

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